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Debit card damaged

  • 04-02-2017 12:50pm
    #1
    DOC2015
    Registered Users, Registered Users 2 Posts: 71 ✭✭


    Hello,

    I have a graduate account with a visa debit card. It seems to be damaged a bit. It works fine except for the contactless payments function.

    If I order a new card how much will I be charged? This card does not expire until 2019

    Thank you


Comments

  • #2
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    DOC2015 wrote: »
    Hello,

    I have a graduate account with a visa debit card. It seems to be damaged a bit. It works fine except for the contactless payments function.

    If I order a new card how much will I be charged? This card does not expire until 2019

    Thank you
    Hi DOC2015, thanks for getting in touch. 

    There is a charge of €8.00 for a replacement card. If you're registered for 365 Online you can order a new card using the option available on the Online service desk.

    Otherwise if you call 0818 365 365 (+3531 4044000 from abroad) one of our advisers will arrange a new card for you. 

    Please let me know if you need anything else, thanks. 
    Nicola


  • #3
    DOC2015
    Registered Users, Registered Users 2 Posts: 71 ✭✭DOC2015


    Great, thank you very much.


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