Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Last Week's Top Five Queries (Week Ending 26.01.2017 - 01.02.2017)

  • 03-02-2017 1:41pm
    #1
    Irish Water: Amy A
    Closed Accounts Posts: 196 ✭✭


    1.      Average water usage per house
    The figure for domestic water usage for July 2016 258 litres per day, which is the most up to date data that is available, as our meter teams collate and process readings on a quarterly basis to track usage through our metering programme.
     
    We are now collecting readings from over 780,000 homes, and usage in the 93% of homes without leaks has remained at an average of 250 litres over the last 18 months, with a slight seasonal variation of + / - 5% on the average. It has gone up a little in the summer and down again in the winter but within a very narrow range. The usage is not published in a specific document but is used to inform many elements of Irish Water's work.
     
    There are no plans at present to collect consumption by industry sector. Once non-domestic customers are fully migrated to Irish Water's billing system next year, a better picture of non-domestic consumption will be available.
     
    2.      6 months waiting on Water Connection!
    If you looking for an update on a Water Connection request, please send us a PM with the following details and we can help.
     
    -          Your name;
    -          Address;
    -          Contact Number and;
    -          Any reference number(s) you may have been provided with when making your request.
     
    3.      LEAK: 84, Grafton Street, Dublin 2
    If you’ve noticed a leak on public property in your area, you can let us know by writing to us here on Boards.ie, tweeting us @IWCare, calling 1850 278 278 or emailing us at operations@water.ie. You call also ‘Report a Leak’ on our website.
     
    4.      Can Irish Water provide information on the level of water hardness for Cork?
     
    As hard water has no associated health risks, we would not carry out tests for it and would be unable to provide information for Cork. If you would like to get your water tested to check if you have hard water, you can find a list of accredited testing facilities at www.inab.ie/Directory-of-Accredited-Bodies/Laboratory-Accreditation/Testing.
     
    5.     Cannot register in My Water
    If you are seeing any error messages when trying to set up an Online Account on our website, please send us the following details via PM and we can investigate for you.
     
    -          Your name;
    -          Address;
    -          Contact Number and;
    -          Confirmation that you are the Account Holder.


Advertisement