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dormant account query

  • 01-02-2017 8:31pm
    #1
    kelledy
    Registered Users, Registered Users 2 Posts: 221 ✭✭


    hey ,
    ive been out of the country , in the UK , for the last 4 years give or take , it is prob been 3 years since there has been cash flow through my BOI account .

    i recently logged in to BOI online and it is saying the account is temp dormant .
    i am hoping to get it up and running again to start lodging money into it from UK so it is ready should i return home.
    can any body tell me if this account is still usable or will a new account be required , thanks 


Comments

  • #2
    CVB
    Registered Users, Registered Users 2 Posts: 472 ✭✭CVB


    Please call 0035314044000 and give customer care your account number to check .
    IF so you may need to reopen a new account with new account number etc...
    CVB


  • #3
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    kelledy wrote: »
    hey ,
    ive been out of the country , in the UK , for the last 4 years give or take , it is prob been 3 years since there has been cash flow through my BOI account .

    i recently logged in to BOI online and it is saying the account is temp dormant .
    i am hoping to get it up and running again to start lodging money into it from UK so it is ready should i return home.
    can any body tell me if this account is still usable or will a new account be required , thanks 
    Hi kelledy,

    Thanks for getting in touch with us here on Boards.

    If you have not made a debit transaction on your account within the last 3 years (and less than 15) your account will now be 'inactive'. 

    You can reinstate the inactive account through your account holding Branch. Just to mention, the inactive account can accept credits but no debits will be allowed on the account until it's been reinstated. 

    As you are in the UK, you will need to post some documentation to your account holding Branch. They will require a certified copy of photo ID (either passport or driving licence) and a recent proof of address. If you would like to use a UK address, we will require 2 proof of addresses and for an ROI address your Branch will require just 1. 

    If you are unable to send an original proof of address please have the copies certified. 

    Please attach a cover letter with your documents requesting the account to be reinstated. Please include account details, signature and a contact number. 

    We hope the information helps and here is our Branch Locator, this will give you contact and address details for your Branch.

    If you have further questions please feel free to get back in touch. 

    Many Thanks
    Alison


  • #4
    kelledy
    Registered Users, Registered Users 2 Posts: 221 ✭✭kelledy


    hey , thanks for the help

    would u recommend i go into the branch?
    i have just noticed i have this account linked to my UK account , i must have done this at some stage , is this still safe to transfer into ?
    regards


  • #5
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    kelledy wrote: »
    hey , thanks for the help

    would u recommend i go into the branch?
    i have just noticed i have this account linked to my UK account , i must have done this at some stage , is this still safe to transfer into ?
    regards
    You're welcome kelledy. 

    You can call into a ROI Branch with your photo ID and recent proof of address to reinstate the account. We would first suggest to arrange an appointment with the Branch of your choice  here 


    You can transfer funds into the inactive account, as there's a block to debits you will be unable to take from the account until it's been reinstated. 

    Hope this helps, come back to us if you need to, 

    Many Thanks 
    Alison


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