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365 online not working since scheduled maintenance

  • 24-01-2017 9:39pm
    #1
    Bananaleaf
    Registered Users, Registered Users 2 Posts: 2,921 ✭✭✭


    Hi there

    Since the schuduled maintenance that was due to take place on 22nd Jan my 365online has become unresponsive.  I can log in but can't make any transfers and can't access my transaction history.  Hoping this is going to be resolved soon as I have SO payments I need to make.

    Can you advise
    Thanks


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Morning Bananaleaf, 

    Thank you for getting in touch with us here on Boards.ie and I'm sorry to hear you're experiencing difficulty on 365Online. 

    The recent scheduled maintenance should not have impacted functions online. If you're using 365Online can you try clearing your cache and/or use a different browser as this could help correct this for you immediately. 

    Please let me know if this helps. 

    Elaine 


  • #3
    Bananaleaf
    Registered Users, Registered Users 2 Posts: 2,921 ✭✭✭Bananaleaf


    Thank you Elaine

    Clearing the cache worked

    Thanks


  • #4
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    That's great to hear Bananaleaf, 

    Thank you for letting us know. 

    Elaine 


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