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new phone line

  • 24-01-2017 5:47pm
    #1
    Registered Users, Registered Users 2 Posts: 9


    Hi,


    I'm currently finishing off my new house and hoping to get  sky broadband/TV in the house but I'm told I have to get a phone line first so they can determine the speed they can give me.

    I'm wondering if ye charge for installing a phone line and how I go about getting this done. I don't actually want a landline I just want the connection so I can determine the speed sky can give me etc.

    thanks.


Comments

  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Sky need to order this for you. If they refuse (often do) then you need to sign up to Vodafone/Eir/Magnet for 1yr and then go back to Sky (due to Skys stinginess).


  • Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    cmc1605 wrote: »
    Hi,


    I'm currently finishing off my new house and hoping to get  sky broadband/TV in the house but I'm told I have to get a phone line first so they can determine the speed they can give me.

    I'm wondering if ye charge for installing a phone line and how I go about getting this done. I don't actually want a landline I just want the connection so I can determine the speed sky can give me etc.

    thanks.
    Hi  cmc1605,


    Thanks for getting in touch.  ED E is correct and Sky would need to arrange this for you as if you order a phone line from eir this would be subject to a contract.


    Thanks,
    Pamela 


  • Registered Users, Registered Users 2 Posts: 9 cmc1605


    cmc1605 wrote: »
    Hi,


    I'm currently finishing off my new house and hoping to get  sky broadband/TV in the house but I'm told I have to get a phone line first so they can determine the speed they can give me.

    I'm wondering if ye charge for installing a phone line and how I go about getting this done. I don't actually want a landline I just want the connection so I can determine the speed sky can give me etc.

    thanks.
    Hi  cmc1605,


    Thanks for getting in touch.  ED E is correct and Sky would need to arrange this for you as if you order a phone line from eir this would be subject to a contract.


    Thanks,
    Pamela 
    ok thanks.

    do you think it would take long to get it installed?


  • Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    cmc1605 wrote: »
    cmc1605 wrote: »
    Hi,


    I'm currently finishing off my new house and hoping to get  sky broadband/TV in the house but I'm told I have to get a phone line first so they can determine the speed they can give me.

    I'm wondering if ye charge for installing a phone line and how I go about getting this done. I don't actually want a landline I just want the connection so I can determine the speed sky can give me etc.

    thanks.
    Hi  cmc1605,


    Thanks for getting in touch.  ED E is correct and Sky would need to arrange this for you as if you order a phone line from eir this would be subject to a contract.


    Thanks,
    Pamela 
    ok thanks.

    do you think it would take long to get it installed?
    Normally a line installation can take up to 10 working days cmc1605. In some cases it can take longer depending on the level of works required on site.


    -Pamela 


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