virgin media hub and tp link powerline

jrby

hi, up to yesterday i had my broadband coming through a horizon box and my pc was connected to it through a powerline (tp link)

yesterday, virgin came to look at the tv connection as it was acting up and decided to give me a separate modem as it might help. they turned off the broadband through the horizon box and now it coming through their 3.0 hub.

when i try to connect the powerline between the new modem and the pc, i'm not getting any connection.....any suggestions as to what the issue might be?

ED E

What lights are on the HPs? We need info to help you.

jrby

power button is on, second light is flickering and third light (ethernet) is solid. Hooked up the xbox direct to the modem and its working fine

jrby

but still cant get a connection on powerline for pc which is in a different room, and again everything was working perfectly before the new modem

colm_mcm

Is ther an extension lead being used now with the new modem? Is the power line adapter plugged straight into the wall socket?

jrby

powerline is straight into wall, modem is powered through extension lead, xbox plugged into modem and has interent

ED E

The second light means the DLAN is up and everything should be peachy. Run TPPLC application to diagnose.

jrby

Thanks, will try that

jrby

Hi,

It says that ethernet does not have a valid ip configeration. i went into settings and changed it from automatic find to the ip address re virgin modem....still no use.....

towger

Maybe reset the tplink to factory default?
http://www.tplink.com/ie/article/?faqid=312

jrby

That worked, brilliant, thanks everyone for the help with this!