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Based on the map should I be able to get Fibre?

[Deleted User] · 2017-01-20 15:17:23

In the attached image there are active cabinets on either side of my property but Sky have told me that the fastest line is 5meg. This snipped image is taken from http://fibrerollout.ie/where-and-when/ and the road is showing as active. Would you be able to shine any light on this? If you can provide and Sky can't, I'll be…

20-01-2017 3:17pm

#1

[Deleted User]
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In the attached image there are active cabinets on either side of my property but Sky have told me that the fastest line is 5meg.

This snipped image is taken from http://fibrerollout.ie/where-and-when/ and the road is showing as active.

Would you be able to shine any light on this?
If you can provide and Sky can't, I'll be swapping

Regards

1

Comments

#2 22-01-2017 9:22pm

irelandjoe

Registered Users, Registered Users 2 Posts: 493 ✭✭

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Posts: 441

Am in a similar situation in Tipperary, best of luck in getting a straight answer !

0
#3 23-01-2017 12:05am

[Deleted User]
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I work a lot from home and this map plus comments from service providers was a factor in the house purchase to be honest

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#4 23-01-2017 12:36pm

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Deleted User wrote: »

In the attached image there are active cabinets on either side of my property but Sky have told me that the fastest line is 5meg.

This snipped image is taken from http://fibrerollout.ie/where-and-when/ and the road is showing as active.

Would you be able to shine any light on this?
If you can provide and Sky can't, I'll be swapping

Regards

Hi Deleted User,

Thanks for getting in touch.

I'm afraid just by looking at this map I would be unable to advise what the issue is. Our open eir team can check your cabinet details however as I have limited access to your line I would be unable to arrange this I'm afraid. Your provider will be able to check this for you.

Apologies I could not offer you further clarification.

Thanks,
Pamela

0
#5 23-01-2017 12:36pm

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

irelandjoe wrote: »

Am in a similar situation in Tipperary, best of luck in getting a straight answer !

Hi irelandjoe,

Is there anything I can help you with?

Thanks,
Pamela

0
#6 23-01-2017 1:02pm

[Deleted User]
Posts: 8,385 ✭✭✭

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Posts: 8385

I do not have a provider currently.
I am looking for one.

Sky saying that they can only offer 5mb to there as did your sales desk this morning.

I am wondering why, as your official map shows the entire road as active for Fibre.

Is it a case of just activating or can it not be done?

0
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#7 23-01-2017 2:36pm

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Deleted User wrote: »

I do not have a provider currently.
I am looking for one.

Sky saying that they can only offer 5mb to there as did your sales desk this morning.

I am wondering why, as your official map shows the entire road as active for Fibre.

Is it a case of just activating or can it not be done?

Is there a line in the home already Deleted User or is this a new installation? Can you PM me your eir code & I'll check this.

Thanks,
Pamela

0