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Business Online Phone Support... 35 mins on hold and counting...

  • 19-01-2017 12:29pm
    #1
    Registered Users, Registered Users 2 Posts: 2,983 ✭✭✭


    Need more call centre staff??


Comments

  • Registered Users, Registered Users 2 Posts: 2,983 ✭✭✭minikin


    54 mins... 


  • Registered Users, Registered Users 2 Posts: 2,983 ✭✭✭minikin


    Still can not get through, this is urgent, have a transaction to make today!


  • Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    minikin wrote: »
    Still can not get through, this is urgent, have a transaction to make today!
    Hi minikin, 

    Thanks for contacting us on Boards. 

    We're sorry for the long hold time you experienced with our Business On Line helpdesk. We hope that you have since received assistance. If you need to help with a general query, please find our FAQ section here which may be of use to you. You can also email business.online@boi.com and a representative will be happy to help. 

    Thanks,
    Sarah


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