Nct failure

lethaldream91

Hiya, first time posting on here but Im wondering can anyone offer a bit of advice on whether i can or should appeal a failure this eve.
Herself failed on a rusted (not broken) exhaust bracket (no rattle, very little movement). The guy testing the car looked unsure of whether it was a failure as he asked someone to come over a give a second opinion (I was watching them through the window)
It was also failed as having an 'Unsatisfactory' level of power steering fluid although i checked this myself beforehand and it looks like it was above the minimum level on the car.
Any advice greatly appreciated. TIA

Atlantic Dawn

Have you photos of the bracket?

Wibbs

LIGHTNING wrote: »

Best of luck getting anything from NCT support, I had a failure over something that in my opinion was a visual recheck. Nope had to go on a ramp they said. When I contacted the helpline number I was basically told to f*ck off.

This. Sadly I have found they've become far less helpful over the last few years and on one occasion I personally call shenanigans, but you may as well be talking to a brick wall. They know even if it's a dubious "fail" vanishingly few people will get a second opinion/engineers report, so there's little or no recourse and people will just accept it.

lethaldream91

Atlantic Dawn wrote: »

Have you photos of the bracket?

Gonna bring it to my mechanic in the morning and see what he says, and while its jacked up I'll try get a pic of the issue

tayto lover

Money making racket.

brembo26

tayto lover wrote: »

Money making Bracket.

Irish Steve

While significant numbers of owners use the NCT system in the way that they do, it can't be regarded as a money making racket.

I've seen a significant number of people who know the vehicle is going to fail, they've been advised about the reason by a mechanic, but they put it in regardless, with an attitude that goes along the lines of "if they've found something that fails, maybe they won't look quite so hard at some of the other things".

Some of the fails that owners are prepared to dismiss as minor include illegal tyres, faulty shock absorbers, and defective joints or bearings in front suspension areas, which in some cases are not just dangerous, they also cause significant and unnecessary wear to the tyres.

There are also an increasing number of people that don't get anything checked before going for the test, so they fail with things like broken springs, broken drop links, or significantly degraded brakes, and all of these faults are a significant safety issue, that could have dramatic effects on the handling of the vehicle in an emergency, and when they are pointed out after the test, the attitude at times from some is "Ahh shore, that's not too bad, I was expecting to to fail on more", which I heard this afternoon from a driver who'd just been told he had 2 track rod ends that needed replacing, a broken Drop Link, the anti roll bar bushes faulty, and no working handbrake, to which his attitude was " Shore, that's what I use P for".

While there are drivers who have such a cavalier attitude towards their own safety, and possibly that of other people, we have to have the tests with the degree of scrutiny that we do, it's crazy when we have to protect people from themselves.

Neilw

tayto lover wrote: »

Money making racket.

Yeah my dads car failed on missing split pins from the track rod ends, total racket....who needs split pins :rolleyes: