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iPhone 5S Battery swelling?

  • 07-01-2017 6:29pm
    #1
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,631 ✭✭✭✭


    Hi all,
    My daughter has a 5s which is around 15 months old. Around 6 weeks ago, she noticed that the battery wasnt holding its charge. The phone then began to not turn on. Then, the screen started to lift away. It now has lifted quite far from the phone and the phone will neither charge or turn on.

    Is this a case of one of the swelling batteries? The phone is also out of warranty, so I cant even contact apple about it (unless I pay a once off service charge).

    Has anyone any experience of the above? Looking around online, it seemed that it was an issue, and apple stores were replacing them, regardless of warranty.


Comments

  • #2
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    Assuming you bought it new from Apple or an Apple authorised reseller and haven’t let a non-Apple engineer at it, bring it back to where you bought it and cite consumer law.


  • #3
    TrustedApple
    Closed Accounts Posts: 5,678 ✭✭✭TrustedApple


    Call Apple and tell them the issue they will do a Free out of warranty replacement just say battery swelling and screen is coming off the device.


  • #4
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,631 ✭✭✭✭antodeco


    Hi guys,
    Got the device replaced. Will the device be unlocked? I had the previous one unlocked by Vodafone. Thanks


  • #5
    laoisfan
    Registered Users, Registered Users 2 Posts: 2,298 ✭✭✭laoisfan


    antodeco wrote: »
    Hi guys,
    Got the device replaced. Will the device be unlocked? I had the previous one unlocked by Vodafone. Thanks

    Why don't you throw in a different sim and try it....


  • #6
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,631 ✭✭✭✭antodeco


    laoisfan wrote: »
    Why don't you throw in a different sim and try it....

    I'm selling it as is, so don't want to remove any of the packaging etc.


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  • #7
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,109 Mod ✭✭✭✭whiterebel


    antodeco wrote: »
    I'm selling it as is, so don't want to remove any of the packaging etc.

    If you had it unlocked by Apple previously, the replacement should be unlocked as well. I have read The odd time that it hasn't.


  • #8
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,631 ✭✭✭✭antodeco


    That was my hoping! I managed to get it unlocked from the carrier today anyway!


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