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Eir Sport App Problem

  • 29-12-2016 12:17am
    #1
    COH
    Registered Users, Registered Users 2 Posts: 7,392 ✭✭✭


    Hi - Everytime I try to use the Eir Sport App on my smartphone the streams fail. I can log in fine - but when I click on the guide or on any of the channels it says ' Sorry, something has gone wrong, please try again'. I have logged in and out, uninstalled and reinstalled the app and have tried connected to both wifi and 4g networks.


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    COH wrote: »
    Hi - Everytime I try to use the Eir Sport App on my smartphone the streams fail. I can log in fine - but when I click on the guide or on any of the channels it says ' Sorry, something has gone wrong, please try again'. I have logged in and out, uninstalled and reinstalled the app and have tried connected to both wifi and 4g networks.
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]COH,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. I'm sorry to hear of the issues you have experienced with the eir Sport app.  I would recommend contacting the technical team & troubleshooting the issues you are experiencing. You can contact them on 1890260260 or Freephone 1901 option 2. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]- Pamela[/font]

    [font=Verdana, sans-serif] [/font]


  • #3
    gzoladz
    Registered Users, Registered Users 2 Posts: 2,210 ✭✭✭gzoladz


    Pamela I keep getting the message that I have used all my devices, can you please do the necessary to fix it? I sent you a pm yesterday about this. Thanks 


  • #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    gzoladz wrote: »
    Pamela I keep getting the message that I have used all my devices, can you please do the necessary to fix it? I sent you a pm yesterday about this. Thanks 
    [font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]gzoladz,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]I'm going through my PM's now & will be back to you shortly.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela[/font]

    [font=Verdana, sans-serif] [/font]


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