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HMV ireland

  • 21-12-2016 4:02pm
    #1
    Unchopped
    Closed Accounts Posts: 54 ✭✭


    Anyone know how to contact this shower of incompitents(i think thats spelt right).
    For the last week i have been emailing and ringing that credit thieving 1890 number and not one single response. Wasted €22 calling and getting the same menu over and over. Tried all the ext numbers countless times. Sent several emails and no replys. Anyone know how to contact them.
    It is beyond stupid that a company like this cannot have some basic level of customer support in place.


Comments

  • #2
    ongarite
    Registered Users, Registered Users 2 Posts: 8,373 ✭✭✭ongarite


    HMV Ireland went out of business earlier this year.
    Their only presence in Ireland is through their website & selling stock from vending machines in Supervalu


  • #3
    Walter2016
    Closed Accounts Posts: 522 ✭✭✭Walter2016


    They are an online company based in uk with a . ie domain.

    This time of year you would have a fair few queries, so longer to answer.

    Also, I'd assume that they ship from uk, so if you are waiting for a package it may take a little longer than expected.


    18. Complaints and Customer Queries

    All If you have any complaints or queries concerning Our services, the rental or purchase of any products from Our Site, technical problems etc, you can contact our Service Team by:

    Telephone: 1890 789 789 (when calling from Republic of Ireland), 020 3764 0686 (when calling from UK) 9am to 5.30 pm Monday to Friday.
    Post: Online Service Team, Xtra-vision & hmv Support Centre. Greenhills Road, Tallaght, Dublin 24, Republic of Ireland
    Note, this address is not to be used for any returns.
    Email: help@hmvshop.com


  • #4
    Unchopped
    Closed Accounts Posts: 54 ✭✭Unchopped


    Thanks folks. I have been calling and emailing since tuesday last week.


  • #5
    ssmith6287
    Registered Users, Registered Users 2 Posts: 1,341 ✭✭✭ssmith6287


    what issue have you with them? try twitter maybe?


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