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Connected to exchange but not the closest one

  • 06-12-2016 2:17pm
    #1
    joemcd1
    Registered Users, Registered Users 2 Posts: 20 ✭


    Hi,

    We are connected to the exchange LOD1_004 which is about 1km away but there's one much closer which is just across the road, LOD1_018. With the far-away exchange we would get around 15Mbps but the addresses around the nearby exchange get up to 100Mbps. Is there any way to get moved over to the closer one?


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    joemcd1 wrote: »
    Hi,

    We are connected to the exchange LOD1_004 which is about 1km away but there's one much closer which is just across the road, LOD1_018. With the far-away exchange we would get around 15Mbps but the addresses around the nearby exchange get up to 100Mbps. Is there any way to get moved over to the closer one?
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]joemcd1,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I'm afraid it is not possible to move a line from one exchange to another, apologies I could not offer you better news.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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