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Closing Account

  • 03-12-2016 12:25pm
    #1
    Rioghain
    Registered Users, Registered Users 2 Posts: 36 ✭


    I received a letter from BOI stating that my graduate account was moving to a personal current account. Bear in mind, I have no recollection of opening an account with you but as the letter is from  the Branch at UCC I am assuming I probably opened it during freshers week (about 8 years ago at this stage), when the various banks were present trying to get people to open accounts. In all that time I have never had correspondence  from BOI and now suddenly I get this letter. I will not have time during the week to get to the bank to close this account, what are my options. I am really annoyed that BOI have never contacted me before this. Surely I should have received new ATM cards in this time, which would have alerted me to the fact that I do have an account with you. I just find it a bit strange... 


Comments

  • #2
    Rioghain
    Registered Users, Registered Users 2 Posts: 36 ✭Rioghain


    I should add, I don't have a debit card, and I don't know ant details of the account, such as the account number.


  • #3
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Rioghain wrote: »
    I received a letter from BOI stating that my graduate account was moving to a personal current account. Bear in mind, I have no recollection of opening an account with you but as the letter is from  the Branch at UCC I am assuming I probably opened it during freshers week (about 8 years ago at this stage), when the various banks were present trying to get people to open accounts. In all that time I have never had correspondence  from BOI and now suddenly I get this letter. I will not have time during the week to get to the bank to close this account, what are my options. I am really annoyed that BOI have never contacted me before this. Surely I should have received new ATM cards in this time, which would have alerted me to the fact that I do have an account with you. I just find it a bit strange... 
    Hi Rioghain,

    Thanks for getting in touch with us here on Boards.ie.

    If you'd like us to arrange a call from the branch, to clarify when the account was opened and why you haven't received any statements or correspondence until now, please send us a private message with your full name and first line of your address. To send us a private message, please click the link under my signature. If you cannot see a link, you'll need to go to your control panel settings on Boards to set signatures to display. 

    Thanks
    Tara O


  • #4
    Rioghain
    Registered Users, Registered Users 2 Posts: 36 ✭Rioghain


    I was able to get through eventually to a rep on the phone, so the query has been dealt with. Thanks


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