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How do I easily find out when my contract ends, and

24-11-2016 1:40pm

#1

Mumha

Registered Users, Registered Users 2 Posts: 1,246 ✭✭✭

Join Date: November 2003

Posts: 1173

why isn't it on the Bill ?

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Comments

#2 24-11-2016 2:20pm
EI: Aoife

Closed Accounts Posts: 572 ✭✭✭

Join Date: June 2014

Posts: 571
Hi Mumha,

Thank you for your post.

As the end date of the contract is specific to when you signed up, this does not appear on the bill.

The date the contract ends is provided over the phone to the customer if they sign up on the phone or in the terms and conditions if customers sign up online.

However, we can check the end date for your contract for you once you provide us with the following details by private message:
Your full name

Your account number

The first line of your address

Your contact number or date of birth

Confirmation you are the account holder (a sentence stating this is sufficient)

Once we have this information, we will be able to check your account for you.

Thanks,
Aoife

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