Courier companies using Eircode

slow

My house is in a rural area, so I always use the Eircode when buying online.

DHL have now failed to deliver to my house on six separate occasions saying they can't find it. DPD, UPS, Nightline and An Post have no difficulties.

When I rang DHL yesterday, they said it's company policy not to use Eircodes.

It's free to check 15 Eircodes per day. Is DHL the only company to have this policy?

my3cents

slow wrote: »

My house is in a rural area, so I always use the Eircode when buying online.

DHL have now failed to deliver to my house on six separate occasions saying they can't find it. DPD, UPS, Nightline and An Post have no difficulties.

When I rang DHL yesterday, they said it's company policy not to use Eircodes.

It's free to check 15 Eircodes per day. Is DHL the only company to have this policy?

I used the Pallet Network for a coal delivery and they wouldn't take my Eircode saying they don't use them.

whiterebel

Most if not all the Couriers said they wouldn't be using Eircode before it was even live.

rubadub

It's a great excuse to still give a substandard service. I still wonder if there is a way to get blacklisted by DHL with no other negative impact, e.g. not paying fees might get you blacklisted but could effect credit ratings or put you one some other "list".

As said many officially said they will not use them, but I bet some employees do use them if they really do want to deliver it, unless there is a vested interest in not delivering, which there obviously is.

Keedowah

DHL driver came to my house a few weeks ago with a package for next door. They weren't in so he asked if I could drop it in. The surname was different(using her maiden name) but he said it was definitely for that house - he checked the eircode to confirm.

L1011

That was likely the driver checking himself rather than company policy.

DHL would have to pay for a licence - telling drivers to use the free service wouldn't really be possible and many would do far in excess of 15 deliveries a day.

Berty

I use the Eircode on purpose because I live in Newport Tipperary and often people just see Newport and send it to Mayo. This is especially if a UK courier hands it to the Irish Courier but hasn't happened since I used the eircode.

ED E

If its 6x my money would be on a lazy driver over actual difficulties reaching your address. Handy excuse is long and the short of it.

Collibosher

slow wrote: »

...When I rang DHL yesterday, they said it's company policy not to use Eircodes.

It's free to check 15 Eircodes per day. Is DHL the only company to have this policy?

They can be checked for free on google maps, drivers do it themselves on their phones for places they don't know.

rubadub

L1011 wrote: »

telling drivers to use the free service wouldn't really be possible and many would do far in excess of 15 deliveries a day.

They would likely only have to use the eircode on a fraction of their deliveries though.

Any idea how much it would cost couriers for a licence? I didn't know they had to pay and wondered why they were all offiically saying they would not use it when I strongly suspected they would, thought they'd be idiots not to, but I did not know about the charge.

Glass fused light

From memory DHL and some of the other big courier co have internal systems and offered to sell their mapping to the gov for reasonable rate but the gov decided to spend to 'reinvent the wheel'.
If you in the sticks are getting packages ask the driver for the gps or google it and use this in the first line of your address.

my3cents

rubadub wrote: »

They would likely only have to use the eircode on a fraction of their deliveries though.

Any idea how much it would cost couriers for a licence? I didn't know they had to pay and wondered why they were all offiically saying they would not use it when I strongly suspected they would, thought they'd be idiots not to, but I did not know about the charge.

Your looking at the problem from the wrong angle and making it the users fault. I've offered couriers my eircode and they have actively declined to use it.

The eircode isn't much use at the distribution level so no need for companies to pay big bucks to use the code but at the driver to door level it comes into its own. The 15 lookups is easily circumvented and last time I checked if you reboot your phone you can do another 15.

Walter2016

whiterebel wrote: »

Most if not all the Couriers said they wouldn't be using Eircode before it was even live.

Incorrect - freight companies said that they would not need to use it.

Remember, crap you read in newspapers such as indo, hysterical herald and daily muck is written by eejits with an agenda who use certain words that suck some people into actually believing what they write.

There's a big difference between freight companies and parcel delivery companies. Most freight companies deliver to commercial addresses which are very easy to find.

Nightline, DPD, an post and fastway all use eircode especially for rural addresses. They all stated before launch that they would use it. But that did not suit the media's agenda.

whiterebel

Walter2016 wrote: »

Incorrect - freight companies said that they would not need to use it.

Remember, crap you read in newspapers such as indo, hysterical herald and daily muck is written by eejits with an agenda who use certain words that suck some people into actually believing what they write.

There's a big difference between freight companies and parcel delivery companies. Most freight companies deliver to commercial addresses which are very easy to find.

Nightline, DPD, an post and fastway all use eircode especially for rural addresses. They all stated before launch that they would use it. But that did not suit the media's agenda.

Isn't it a good thing I said courier companies then, and not freight companies.
The media's agenda, as you seem to have missed it, seems purely to trumpet all the government policies, no matter how bad.

Berty

After 3 discussions with Amazon for non delivered PS4 games that are sent by Ascendia they said that the problem is likely the Eircode because before I added the eircode the games would arrive. The last two replacements were upgraded shipping so came by Tracked An Post as replacements.

L1011

Could see a poor UK courier like Ascendia thinking they were UK postcodes and losing them for prolonged periods.

my3cents

L1011 wrote: »

Could see a poor UK courier like Ascendia thinking they were UK postcodes and losing them for prolonged periods.

Its funny how much truth comes out in jest

But if that was the case why don't they send half our stuff to Iceland? - I've actually had a package arrive really late with an official stamp on it saying Ireland not Iceland.

slow

Thanks for all the feedback. I've just decided to source what I need from businesses who don't use DHL as even when the last courier rang me to find me, he witheld his number, so I couldn't ring him back. So frustrating when you're waiting for a machine part and lose a day tracking an item.

my3cents

slow wrote: »

Thanks for all the feedback. I've just decided to source what I need from businesses who don't use DHL as even when the last courier rang me to find me, he witheld his number, so I couldn't ring him back. So frustrating when you're waiting for a machine part and lose a day tracking an item.

Eircodes aren't really the issue then. I have the same problem and its all down to whether the driver can be bothered or not. An Eircode makes it easier for a driver that can be bothered but also allows them to quickly look up the address and then decide its too far off their route and will take up too much time to deliver.

Bob Z

what is it with couriers anyway they seem very lazy. One phoned me on time to come and collect a parcel because their was a lot of traffic in town

whiterebel

Bob Z wrote: »

what is it with couriers anyway they seem very lazy. One phoned me on time to come and collect a parcel because their was a lot of traffic in town

More and more deliveries being piled on the drivers for sweet FA money. Also desperation to get drivers means they may not be employing the most suitable people for the job. Drivers are in fairly short supply at the moment.

vandriver

slow wrote: »

Thanks for all the feedback. I've just decided to source what I need from businesses who don't use DHL as even when the last courier rang me to find me, he witheld his number, so I couldn't ring him back. So frustrating when you're waiting for a machine part and lose a day tracking an item.

So,the courier rings to find out where you are,and then realises he has 5 deliveries before yours.And while he's trying to get a days work done,you're in his ear wondering where your part is.No thanks.

spyderski

Walter2016 wrote: »

I
Nightline, DPD, an post and fastway all use eircode especially for rural addresses. They all stated before launch that they would use it. But that did not suit the media's agenda.

FYP

my3cents

spyderski wrote: »

FYP

My postman uses Eircode on his own phone. Occasionally he'll get an address that makes no sense but if it has an Eircode he'll deliver it.

Its only the final leg of the delivery where the Eircode is any use anyway. Most depots are arranged at County and main town level so no need for an Eircode to get an item to the guy who will make the actual delivery.

spyderski

Your postman is not An Post.

An Post does not use Eircode. The letter did not get into your Postmans' bag using Eircode, so if the address is anywhere near his route it is thanks to An Posts' own proprietary routing system, not Eircode.

Bob Z

whiterebel wrote: »

More and more deliveries being piled on the drivers for sweet FA money. Also desperation to get drivers means they may not be employing the most suitable people for the job. Drivers are in fairly short supply at the moment.

so there is a gap in the market?

slow

slow wrote: »

My house is in a rural area, so I always use the Eircode when buying online.

DHL have now failed to deliver to my house on six separate occasions saying they can't find it. DPD, UPS, Nightline and An Post have no difficulties.

When I rang DHL yesterday, they said it's company policy not to use Eircodes.

It's free to check 15 Eircodes per day. Is DHL the only company to have this policy?

Make sure suppliers know not to use a company that is unable to do its job. That'll focus their minds!

whiterebel

Bob Z wrote: »

so there is a gap in the market?

Severe shortage of drivers around at the moment.