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ID Bus Fault HKC alarm

  • 28-10-2016 5:15am
    #1
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭


    Hi, have a HKC 10/70 alarm with mainly wired shock contacts on all windows.

    We just had the windows replaced and the panel is now showing an ID Bus Fault. Any ideas what this means?! And where I might start troubleshooting?

    Thanks in advance


Comments

  • #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Do you have the engineer code?


  • #3
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    KoolKid wrote: »
    Do you have the engineer code?

    Sure do!


  • #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    In engineer goto Devices>Ad & ID devices & see what shows up on the scan.
    Are you window/door sensors point ID devices? or Wireless or is there a combination of both?


  • #5
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    KoolKid wrote: »
    In engineer goto Devices>Ad & ID devices & see what shows up on the scan.
    Are you window/door sensors point ID devices? or Wireless or is there a combination of both?

    Thanks for the reply. I did a scan in all the zones and zone 8 shows a total of 7 devices but 4 are lost! So i know now which ones are causing the issue...

    Is it just a case that they're not connected? I've taken a look at all 4 sensors and they seem to be connected ok...anything else i can check?

    All the window sensors are just shock sensors.

    Thanks again!


  • #6
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Are these wired point ID sensors?
    They can be more trouble than they are worth sometimes.
    Check all the power and data connections again and goto add and ID sensors again. See if it offers you the option close tamper to ID devices.


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  • #7
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    KoolKid wrote: »
    Are these wired point ID sensors?
    They can be more trouble than they are worth sometimes.
    Check all the power and data connections again and goto add and ID sensors again. See if it offers you the option close tamper to ID devices.

    ID sensors? They are old wired points...i've attached a pic of them.

    Ok i'll check that and see what it says...

    Would this error be displayed if the cable was cut or damaged for example? Or is could it be a faulty sensor? All the points seem to be looped (one cable in, one out)


  • #8
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Yes if the cable was cut it would display this & the devices lost would be those after the cut point.


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