Puretelecom

bilser

Does anybody have experience of the service of Puretelecom as they are canvassing for business ?

the beer revolu

bilser wrote: »

Does anybody have experience of the service of Puretelecom as they are canvassing for business ?

I'd be very wary.
Iirc, I heard a lot of horror stories about them!

confusticated

I've had dealings with them and would avoid like the plague, actual service was fine (just a phone line) but any time I had to contact customer service required at least three phone calls to sort.

farmerjj

bilser wrote: »

Does anybody have experience of the service of Puretelecom as they are canvassing for business ?

I,m with them for the house phone, no problems yet and its a one month rolling contract so will be easy to leave if there ever is.. Avoid EIR anyway they are the worst company I,v ever dealt with.

Jon_459

Signed up my mother in law 16 months ago for landline only. Best deal out there - never had a problem.
Been on to their customer service a few time - no issues and everything was sorted quickly. One month rolling contract also
No hesitation in recommending them

pwurple

We are with pure for about 18 months i think.
No issues, all grand

the beer revolu

I must have been thinking of another company.

mordeith

the beer revolu wrote: »

I must have been thinking of another company.

There was definitely some bad stories about em a few years ago. Maybe they've upped their game.

the beer revolu

mordeith wrote: »

There was definitely some bad stories about em a few years ago. Maybe they've upped their game.

I thought so. I remember people on the radio being duped into contracts and not being able to get out of them and comreg showing their blunt teeth at the company in question .

I thought it was pure but I could be wrong.

jake is right

I've been with them (phone and broadband) for over two years. No problems, other than occasional slow BB, which when reported was dealt with efficiently.