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Last Week's Top Five Queries (Week Ending 10.10.2016 - 14.10.2016)

  • 14-10-2016 1:02pm
    #1
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭


    1) I WANT MY BILL ASAP HOW CAN I GET IT I NEED IT URGENTLY
    If you would like to receive a copy of your bill, please send your query by PM, with the following details, and we will be more than happy to help you:

    - Name;
    - Address;
    - Contact Number; and
    - Confirmation that you are the account holder.

    2) Waiting weeks for emergency repair

    If you would like us to follow up on anything for you, please provide the following details by PM:

    - Name;
    - Address; and
    - Contact number.

    You can also find more information on the First Fix Free scheme here.

    3) Water Quality Limerick City query
    We can confirm that this supply has had no Pesticide exceedances in either 2015 or to date in 2016.

    There was one exceedance for MCPA detected from a sample taken in September 2014 and we can also confirm that there has been no Cryptosporidium exceedances on this supply from January 2014 to date.
    You can also click here for more information on water quality.


    4) Whitegate Boil Water Notice Update *Updated 15/8/2016*

    The Whitegate Boil Water Notice is still in effect. We advise that those affected continue to boil their water and as soon as we receive an update on this, we will post it on wtr.ie/Cork.

    Thank you for your continued patience.

    5) Leak to mains supply that runs through private property
    If you have noticed a leak, we can certainly look into this matter for you, if you can send the following details through private message:

    - Name;
    - Address; and
    - Contact number.


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