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Cloudmark Gateway ESMTP server temporarily not available

aleonardSD · 2016-10-04 16:05:15

Error send emails to eircom.net reciepients when attempting to send i get... ... Thu 2016-09-29 13:50:04: Attempting SMTP connection to [eircom.net] Thu 2016-09-29 13:50:05: Resolving MX records for [eircom.net] (DNS Server: 127.0.0.1)... Thu 2016-09-29 13:50:05: * P=020 S=000 D=eircom.net TTL=(965) MX=[mail1.eircom.net]…

04-10-2016 4:05pm

#1

aleonardSD

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: October 2016

Posts: 0

Error send emails to eircom.net reciepients

when attempting to send i get...

...
Thu 2016-09-29 13:50:04: Attempting SMTP connection to [eircom.net]
Thu 2016-09-29 13:50:05: Resolving MX records for [eircom.net] (DNS Server: 127.0.0.1)...
Thu 2016-09-29 13:50:05: * P=020 S=000 D=eircom.net TTL=(965) MX=[mail1.eircom.net]
Thu 2016-09-29 13:50:05: Attempting SMTP connection to [mail1.eircom.net:25]
Thu 2016-09-29 13:50:05: Resolving A record for [mail1.eircom.net] (DNS Server: 127.0.0.1)...
Thu 2016-09-29 13:50:05: * D=mail1.eircom.net TTL=(3) A=[159.134.198.135]
Thu 2016-09-29 13:50:05: Attempting SMTP connection to [159.134.198.135:25]
Thu 2016-09-29 13:50:05: Waiting for socket connection...
Thu 2016-09-29 13:50:05: * Connection established (XXXX:58121 -> 159.134.198.135:25)
Thu 2016-09-29 13:50:05: Waiting for protocol to start...
Thu 2016-09-29 13:50:06: < 421 avas00 Cloudmark Gateway ESMTP server temporarily not available
Thu 2016-09-29 13:50:06: > QUIT
Thu 2016-09-29 13:50:06: Socket connection closed by the other side (how rude!)
Thu 2016-09-29 13:50:06: This message is 0 minutes old; it has 60 minutes left in this queue
Thu 2016-09-29 13:50:06: SMTP session terminated (Bytes in/out: 69/6)
Thu 2016-09-29 13:50:06:

the error 421 - seems to cover a few possible different issues, but the response above seems fairly generic...
but later...
...
Thu 2016-09-29 13:58:06: Attempting SMTP connection to [eircom.net]
Thu 2016-09-29 13:58:06: Resolving MX records for [eircom.net] (DNS Server: 127.0.0.1)...
Thu 2016-09-29 13:58:07: * P=020 S=000 D=eircom.net TTL=(957) MX=[mail1.eircom.net]
Thu 2016-09-29 13:58:07: Attempting SMTP connection to [mail1.eircom.net:25]
Thu 2016-09-29 13:58:07: Resolving A record for [mail1.eircom.net] (DNS Server: 127.0.0.1)...
Thu 2016-09-29 13:58:08: * D=mail1.eircom.net TTL=(0) A=[159.134.198.135]
Thu 2016-09-29 13:58:08: Attempting SMTP connection to [159.134.198.135:25]
Thu 2016-09-29 13:58:08: Waiting for socket connection...
Thu 2016-09-29 13:58:09: * Connection established (XXXX:63763 -> 159.134.198.135:25)
Thu 2016-09-29 13:58:09: Waiting for protocol to start...
Thu 2016-09-29 13:58:09: resp 220 avas00 Cloudmark Gateway ESMTP server ready
Thu 2016-09-29 13:58:09: > EHLO XXXX
Thu 2016-09-29 13:58:09: < 250-avas00 hello [XXXX], pleased to meet you
Thu 2016-09-29 13:58:09: < 250-HELP
Thu 2016-09-29 13:58:09: < 250-SIZE 30000000
Thu 2016-09-29 13:58:09: < 250-ENHANCEDSTATUSCODES
Thu 2016-09-29 13:58:09: < 250-8BITMIME
Thu 2016-09-29 13:58:09: < 250-STARTTLS
Thu 2016-09-29 13:58:09: < 250 OK
Thu 2016-09-29 13:58:09: > STARTTLS
Thu 2016-09-29 13:58:10: < 220 2.0.0 Ready to start TLS
Thu 2016-09-29 13:58:11: SSL negotiation successful (TLS 1.0, 2048 bit key exchange, 256 bit AES encryption)
Thu 2016-09-29 13:58:11: > EHLO XXXX
Thu 2016-09-29 13:58:11: < 250-avas00 hello [XXXX], pleased to meet you
Thu 2016-09-29 13:58:11: < 250-HELP
Thu 2016-09-29 13:58:11: < 250-SIZE 30000000
Thu 2016-09-29 13:58:11: < 250-ENHANCEDSTATUSCODES
Thu 2016-09-29 13:58:11: < 250-8BITMIME
Thu 2016-09-29 13:58:11: < 250 OK
...

the only difference that i can see is TTL & connection port 63763

any ideas?

0

Comments

#2 05-10-2016 1:21pm

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

aleonardSD wrote: »

Error send emails to eircom.net reciepients

when attempting to send i get...

...
Thu 2016-09-29 13:50:04: Attempting SMTP connection to [eircom.net]
Thu 2016-09-29 13:50:05: Resolving MX records for [eircom.net] (DNS Server: 127.0.0.1)...
Thu 2016-09-29 13:50:05: * P=020 S=000 D=eircom.net TTL=(965) MX=[mail1.eircom.net]
Thu 2016-09-29 13:50:05: Attempting SMTP connection to [mail1.eircom.net:25]
Thu 2016-09-29 13:50:05: Resolving A record for [mail1.eircom.net] (DNS Server: 127.0.0.1)...
Thu 2016-09-29 13:50:05: * D=mail1.eircom.net TTL=(3) A=[159.134.198.135]
Thu 2016-09-29 13:50:05: Attempting SMTP connection to [159.134.198.135:25]
Thu 2016-09-29 13:50:05: Waiting for socket connection...
Thu 2016-09-29 13:50:05: * Connection established (XXXX:58121 -> 159.134.198.135:25)
Thu 2016-09-29 13:50:05: Waiting for protocol to start...
Thu 2016-09-29 13:50:06: < 421 avas00 Cloudmark Gateway ESMTP server temporarily not available
Thu 2016-09-29 13:50:06: > QUIT
Thu 2016-09-29 13:50:06: Socket connection closed by the other side (how rude!)
Thu 2016-09-29 13:50:06: This message is 0 minutes old; it has 60 minutes left in this queue
Thu 2016-09-29 13:50:06: SMTP session terminated (Bytes in/out: 69/6)
Thu 2016-09-29 13:50:06:

the error 421 - seems to cover a few possible different issues, but the response above seems fairly generic...
but later...
...
Thu 2016-09-29 13:58:06: Attempting SMTP connection to [eircom.net]
Thu 2016-09-29 13:58:06: Resolving MX records for [eircom.net] (DNS Server: 127.0.0.1)...
Thu 2016-09-29 13:58:07: * P=020 S=000 D=eircom.net TTL=(957) MX=[mail1.eircom.net]
Thu 2016-09-29 13:58:07: Attempting SMTP connection to [mail1.eircom.net:25]
Thu 2016-09-29 13:58:07: Resolving A record for [mail1.eircom.net] (DNS Server: 127.0.0.1)...
Thu 2016-09-29 13:58:08: * D=mail1.eircom.net TTL=(0) A=[159.134.198.135]
Thu 2016-09-29 13:58:08: Attempting SMTP connection to [159.134.198.135:25]
Thu 2016-09-29 13:58:08: Waiting for socket connection...
Thu 2016-09-29 13:58:09: * Connection established (XXXX:63763 -> 159.134.198.135:25)
Thu 2016-09-29 13:58:09: Waiting for protocol to start...
Thu 2016-09-29 13:58:09: resp 220 avas00 Cloudmark Gateway ESMTP server ready
Thu 2016-09-29 13:58:09: > EHLO XXXX
Thu 2016-09-29 13:58:09: < 250-avas00 hello [XXXX], pleased to meet you
Thu 2016-09-29 13:58:09: < 250-HELP
Thu 2016-09-29 13:58:09: < 250-SIZE 30000000
Thu 2016-09-29 13:58:09: < 250-ENHANCEDSTATUSCODES
Thu 2016-09-29 13:58:09: < 250-8BITMIME
Thu 2016-09-29 13:58:09: < 250-STARTTLS
Thu 2016-09-29 13:58:09: < 250 OK
Thu 2016-09-29 13:58:09: > STARTTLS
Thu 2016-09-29 13:58:10: < 220 2.0.0 Ready to start TLS
Thu 2016-09-29 13:58:11: SSL negotiation successful (TLS 1.0, 2048 bit key exchange, 256 bit AES encryption)
Thu 2016-09-29 13:58:11: > EHLO XXXX
Thu 2016-09-29 13:58:11: < 250-avas00 hello [XXXX], pleased to meet you
Thu 2016-09-29 13:58:11: < 250-HELP
Thu 2016-09-29 13:58:11: < 250-SIZE 30000000
Thu 2016-09-29 13:58:11: < 250-ENHANCEDSTATUSCODES
Thu 2016-09-29 13:58:11: < 250-8BITMIME
Thu 2016-09-29 13:58:11: < 250 OK
...

the only difference that i can see is TTL & connection port 63763

any ideas?

[font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]aleonardSD,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]I would recommend contacting technical support and they would be more than happy to troubleshoot this, you can contact them directly on 1890260260 or 1901 option 2.[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela[/font]

[font=Verdana, sans-serif] [/font]

0