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Credit for downtime

normey · 2016-09-26 13:18:10

My phone and Internet were down from 15th June to 5th July. I have been told by Eir on several occasions that my account would be credited for the lost service period but I'm still waiting. Could someone look into this please?

26-09-2016 1:18pm

#1

normey

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: July 2012

Posts: 0

My phone and Internet were down from 15th June to 5th July. I have been told by Eir on several occasions that my account would be credited for the lost service period but I'm still waiting. Could someone look into this please?

0

Comments

#2 28-09-2016 10:01am

Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

normey wrote: »

My phone and Internet were down from 15th June to 5th July. I have been told by Eir on several occasions that my account would be credited for the lost service period but I'm still waiting. Could someone look into this please?

Hi normey,

Can you PM me the account number and I'll take a look into this.

-Pamela

0