Whirlpool Washing Machine

reggaeman

Can anyone help me with the whirpool support line number. I keep ringing 01 6161777 and just get a dead line. Even phoning sales on 01 6161700 is a waste of time. I have one of them built-in washing machines (awoc7714) and I'm trying to find info on the drain plug in the front. before you unscrew that cover to unblock it there is a bleed tube to the right of it. my last washing machine had a rubber plug in it and you just flip it off to release the excess water. but this one is just the tube and some sort of plastic cover with a hole in it. I got the machine with the kitchen and they said I should phone Whirlpoll but that's been a wast of time. Any help would be appreciated.

byte

Have you the instruction manual for it?

If not, it's available to download here:
http://www.whirlpool.ie/r/appliances/washing-machines/fully-integrated-7kg-1400-spin-washing-machine-awo-c-7714/859230015000

Maybe email their support: service_ireland@whirlpool.com

reggaeman

byte wrote: »

Have you the instruction manual for it?

If not, it's available to download here:
http://www.whirlpool.ie/r/appliances/washing-machines/fully-integrated-7kg-1400-spin-washing-machine-awo-c-7714/859230015000

Maybe email their support: service_ireland@whirlpool.com

Thanks for your feed back. Have the manual but nothing on it about the drain plug. Got through to whirlpool but they could not help. One of them put me through to a number in England but it was just for registering the machine. I will have a go at the email and see what comes of it.

colm_mcm

You might need to twist the end bit?

reggaeman

reggaeman wrote: »

Thanks for your feed back. Have the manual but nothing on it about the drain plug. Got through to whirlpool but they could not help. One of them put me through to a number in England but it was just for registering the machine. I will have a go at the email and see what comes of it.

I took your advice and emailed them. The plastic  surround at the top has to be pulled away. It's not a bit like what I was used to. My other machine had just a simple plug you pull out. If you ever come across this new type of plug  you will see why I could not figure it out. Thanks again.