Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Moto G 2nd gen, user account gone , apps greyed out

  • 15-09-2016 10:58am
    #1
    Registered Users, Registered Users 2 Posts: 700 ✭✭✭


    Just as I thought my phone started showing good behavior again after threatening it to be replaced, I had this issue this morning

    After a reboot the "other user" account that I use from time to time had disappeared. The owner account that I had renamed in the past, was back to "Owner".

    The only thing I could think off was to clear cache partition, which I did.

    Then I went back to the user account settigs, clicked on New user , which was back and could log in with same PIN code from before..

    Cool I thought, but when logged in, my custom app drawer is gone and all installed apps, bar Ryanair, are now on my home screen and greyed out.
    Clicking on them gives message that the app is not installed.

    So Ryanair is still there , which is weird. Everything else is gone, data included, it is as if it is a new account, remembering what I had, but simply not willing to give it back to me.

    Clearly I am well and truly p'd off, can't find this issue anywhere on google (mind you greyed out apps seems to be a well know Iphone issue)

    Has anybody come across this ? Or have an idea how to restore the data and the apps ?

    Thanks


Advertisement