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Charged twice

  • 30-08-2016 4:49pm
    #1
    Bloc Party!
    Registered Users, Registered Users 2 Posts: 452 ✭✭


    Hi, i got 50 euro cash back as well as spending 10 euro (so 60 in total) but it came out twice in my account. I am just wondering do i get in contact with the bank or the shop that the transaction took place in? Thanking you.


Comments

  • #2
    evolving_doors
    Closed Accounts Posts: 11,812 ✭✭✭✭evolving_doors


    Bloc Party! wrote: »
    Hi, i got 50 euro cash back as well as spending 10 euro (so 60 in total) but it came out twice in my account. I am just wondering do i get in contact with the bank or the shop that the transaction took place in? Thanking you.

    Both, the shop might claim they actually gave you what is on the receipt... do you have the receipt?
    It should have shown up at the end of their shift.


  • #3
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Bloc Party! wrote: »
    Hi, i got 50 euro cash back as well as spending 10 euro (so 60 in total) but it came out twice in my account. I am just wondering do i get in contact with the bank or the shop that the transaction took place in? Thanking you.
    Good Morning Bloc Party, 

    Thank you for getting in contact with us here on Boards.ie. 

    When a transaction is showing twice on your account, it should generally automatically adjust itself over night. If you'd like to check online today and let us know. 

    Thanks again, 
    Elaine 


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