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Ulster Bank debit card rejected by BOI terminal in Dunnes Stores

  • 10-08-2016 6:49pm
    #1
    danjo-xx
    Registered Users, Registered Users 2 Posts: 5,395 ✭✭✭


    As per title, after inserting the card almost immediately it was returned to me with message
    saying some thing like "we are returning your card to you as it may be faulty"

    The card works fine with AIB PTSB atm's and of course UB

    Is this just a glitch or is there a reason for returning my card.

    cheers,

    danjo


Comments

  • #2
    Bank of Ireland: Sharon
    Closed Accounts Posts: 315 ✭✭Bank of Ireland: Sharon


    Hi danjo-xx,

    Thanks for getting in touch. 

    We're sorry to hear you had difficulty making a cash withdrawal. 

    We're unsure of why your card was not accepted on this occasion as Visa Debit cards should be accepted at all Bank of Ireland ATM machines. If you would like to let us know where this ATM is located, we'll be happy to report this to our ATM Team. 

    Thanks,

    Sharon


  • #3
    danjo-xx
    Registered Users, Registered Users 2 Posts: 5,395 ✭✭✭danjo-xx


    Hi Sharon thanks for reply the ATM is in Dunne's stores city square S.C. Waterford city.

    danjo


  • #4
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    danjo-xx wrote: »
    Hi Sharon thanks for reply the ATM is in Dunne's stores city square S.C. Waterford city.

    danjo
    Thanks danjo, I'll report this to our ATM team now and please get in touch again if you need anything else.

    Thanks
    Nicola


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