Eir Sport

The Ayatolla

Existing eir broadband customer.

I have Sky TV. 

Will it cost extra for me to add eir Sport?

Also, I have multiroom. Can I Add eir Sport to this box too? Does this cost extra?

eir: Ciara

The Ayatolla wrote: »

Existing eir broadband customer.

I have Sky TV. 

Will it cost extra for me to add eir Sport?

Also, I have multiroom. Can I Add eir Sport to this box too? Does this cost extra?

[font=Verdana, sans-serif]Hi The Ayatolla,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thank you for your post  [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Eir sport is completely FREE. This will automatically be updated on your TV device. [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]It will also be free and available to watch on your multi-room box :) [/font]
[font=Verdana, sans-serif] [/font]

[font=Verdana, sans-serif]-Ciara[/font]

The Ayatolla

eir: Ciara wrote: »

The Ayatolla wrote: »

Existing eir broadband customer.

I have Sky TV. 

Will it cost extra for me to add eir Sport?

Also, I have multiroom. Can I Add eir Sport to this box too? Does this cost extra?

[font=Verdana, sans-serif]Hi The Ayatolla,[/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Thank you for your post  [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]Eir sport is completely FREE. This will automatically be updated on your TV device. [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]It will also be free and available to watch on your multi-room box :) [/font]
[font=Verdana, sans-serif] [/font]

[font=Verdana, sans-serif]-Ciara[/font]

Sounds delightful!

The Ayatolla

One last q, how many multirooms are allowed? 

Thanks!

SarahS2013

Doesn't automatically add to Sky boxes - you need to follow this link, enter your My eir details and add your Sky viewing card number.
https://subscribe.eirsport.ie/eircustomer

Further info here - http://support.eir.ie/eirsport/sky 
Only appears automatically on eir Vision boxes.

The Ayatolla

Oh right. I have sky downstairs and two boxes upstairs. Thought it would come through automatically on the upstairs boxes. 

SarahS2013

The Ayatolla wrote: »

Oh right. I have sky downstairs and two boxes upstairs. Thought it would come through automatically on the upstairs boxes. 

....possibly will once you've added it to the main viewing card number?

fermanagh_man

If my wife's parents have eir broadband can I get them to use my sky viewing card number to get the free Eir/BT sports?

eir: Ciara

fermanagh_man wrote: »

If my wife's parents have eir broadband can I get them to use my sky viewing card number to get the free Eir/BT sports?

Hi fermanagh_man,

Thank you for getting in touch

The Eir account holder would have to set up a MyEir account and then register for Eir sports. I am afraid you would be unable to set up an Eir account unless you are the account holder as there is account information needed from only the account holder to protect there account.

I am very sorry for the inconvenience.

Kind Regards,
Ciara

fermanagh_man

eir: Ciara wrote: »

Hi fermanagh_man,

Thank you for getting in touch

The Eir account holder would have to set up a MyEir account and then register for Eir sports. I am afraid you would be unable to set up an Eir account unless you are the account holder as there is account information needed from only the account holder to protect there account.

I am very sorry for the inconvenience.

Kind Regards,
Ciara

Ciara

Account holder already has a MyEir account, what I'd like to know is could they use my sky viewing card details?

beepbeeprichie

I am an Eir business Broadband user, can I use the app?

SarahS2013

beepbeeprichie wrote: »

I am an Eir business Broadband user, can I use the app?

Consumer customers only unfortunately.... 

Eir: Pamela

beepbeeprichie wrote: »

I am an Eir business Broadband user, can I use the app?

I'm afraid not  beepbeeprichie,

-Pamela 

beepbeeprichie

Eir: Pamela wrote: »

I'm afraid not  beepbeeprichie,

-Pamela 

Your ad on the radio says all eir broadband users. Needs to be more specific

eir: Ciara

beepbeeprichie wrote: »

Eir: Pamela wrote: »

I'm afraid not  beepbeeprichie,

-Pamela 

Your ad on the radio says all eir broadband users. Needs to be more specific

I am very sorry for the confusion beepbeeprichie,

I will be sure to relay your feedback on the relevant department.

Kind Regards,
Ciara

Schummi

Does an existing (out of contract) eir Broadband customer enter a new contract if they add eir Sport to their Sky boxes?

The Ayatolla

Schummi wrote: »

Does an existing (out of contract) eir Broadband customer enter a new contract if they add eir Sport to their Sky boxes?

Nope!

eir: Ciara

The Ayatolla wrote: »

One last q, how many multirooms are allowed? 

Thanks!

Apologies The Ayatolla,

Once you have registered your details you will then be able to view the eir Sport's channels.

I am extremely sorry for the mistake

Kind Regards,
Ciara

Red Silurian

Hi eir

Both of my in lawss have eir broadband but only basic saorview... I know this is a long shot but can they watch eir sports for free? I presume they won't be able to watch it on the telly but what about through a laptop?

The Ayatolla

colmtheperson wrote: »

Hi eir

Both of my in lawss have eir broadband but only basic saorview... I know this is a long shot but can they watch eir sports for free? I presume they won't be able to watch it on the telly but what about through a laptop?

Yes they can. Laptop and app for iPhone/iPad/Android :) 

SarahS2013

The Ayatolla wrote: »

colmtheperson wrote: »

Hi eir

Both of my in lawss have eir broadband but only basic saorview... I know this is a long shot but can they watch eir sports for free? I presume they won't be able to watch it on the telly but what about through a laptop?

Yes they can. Laptop and app for iPhone/iPad/Android :) 

Just bear in mind it's not supported by Google Chrome so you'll have to use a different browser if this is what you normally use  

itsnotmyfault

I'll be getting in sky q shortly but it's my understanding that you can't get the eir sports pack to work on the mini boxes(i don't believe they have a viewing card). Sky are saying that they can broadcast channels on the mini boxes but eir are preventing this.

Can anyone explain this as the chat guys haven't a clue.

The Ayatolla

itsnotmyfault wrote: »

I'll be getting in sky q shortly but it's my understanding that you can't get the eir sports pack to work on the mini boxes(i don't believe they have a viewing card). Sky are saying that they can broadcast channels on the mini boxes but eir are preventing this.

Can anyone explain this as the chat guys haven't a clue.

I thought the mini boxes effectively capture the feed coming into the main box. So you should be ok?

itsnotmyfault

The Ayatolla wrote: »

itsnotmyfault wrote: »

I'll be getting in sky q shortly but it's my understanding that you can't get the eir sports pack to work on the mini boxes(i don't believe they have a viewing card). Sky are saying that they can broadcast channels on the mini boxes but eir are preventing this.

Can anyone explain this as the chat guys haven't a clue.

I thought the mini boxes effectively capture the feed coming into the main box. So you should be ok?

Thanks for that and i'd hope you're right but sky are saying that's not the case and i've seen it mentioned in the sky q thread so interested to hear what eir say.

itsnotmyfault

I guess you're not going to answer this pamela??

itsnotmyfault

Still ignoring me Pamela. Have to say my first experience of eir customer service both here and live chat is shocking and has been lies, ignorance and lack of knowledge to basic questions. What have i let myself in for?

eir: Ciara

itsnotmyfault wrote: »

Still ignoring me Pamela. Have to say my first experience of eir customer service both here and live chat is shocking and has been lies, ignorance and lack of knowledge to basic questions. What have i let myself in for?

Hi itsnotmyfault,

Thank you for getting in touch. Unfortunately eir Sports is currently unavailable on SKY mini boxes however this has been flagged with the relevant and we are looking into having this available in the future.

Apologies for the delays in response and I am sorry i could not offer you some better news today.

Kind Regards,
Ciara