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10.5gb used on Portable Wifi Hotspot App in 10 days?!!

  • 06-07-2016 11:44am
    #1
    Registered Users, Registered Users 2 Posts: 383 ✭✭


    I received a txt from my provider today saying I have used up 80% of my data allowance... My bill period is from 26th to 25th of each month & I usually only use 4-5gb of my 15gb allowance over the whole month let alone almost 13gb in 10 days!!
    When I checked my Fone it says that over 10.5gb has been used up by 'portable Wi-Fi hotspot app' of which it all went on 'background'...
    I haven't had the Hotspot on at all for ages and definitely not since my last billing date...
    I can't find this app anywhere on my Fone... In my app drawer or app settings... Nor can I find any info. on it on google!!
    In the Hotspot setting it's showing as 'turned off' & no-one is connected... I have the usual security settings on it...
    Can anyone help please?
    I have Wi-Fi at home which I use when at home most of the time & I've only used around 1.5gb on other apps other than this... It's very worrying!
    I have a LG G4 running Marshmallow


Comments

  • Registered Users, Registered Users 2 Posts: 2,345 ✭✭✭Kavrocks


    Screenshots would be helpful.


  • Registered Users, Registered Users 2 Posts: 383 ✭✭unreg999


    Kavrocks wrote:
    Screenshots would be helpful.

    Thanks for answering, I have screenshots but not sure how to add them here... I'm using the Android app


  • Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich


    Use the browser instead. You can attach files with the touch site.


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