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Digicert not working on Business Online

  • 28-06-2016 8:15pm
    #1
    JackKelly
    Registered Users, Registered Users 2 Posts: 3,225 ✭✭✭


    Why is my digicert suddenly not being accepted when authorizing payments on Business Online? Is there some hidden expiration period I'm not aware of? I'm using Firefox and Java (!) is running fine.


Comments

  • #2
    JackKelly
    Registered Users, Registered Users 2 Posts: 3,225 ✭✭✭JackKelly


    Right. For whatever reason it worked on the 5th or 6th time. Not before having to reactivate the cert twice from the admin panel, then having to wait 15 minutes to login again because I had another tab open and then finally navigate a mysteries 'security sequence error'. 20 minutes wasted making a €15 payment


  • #3
    Bank of Ireland: Evie
    Closed Accounts Posts: 455 ✭✭Bank of Ireland: Evie


    JackKelly wrote: »
    Right. For whatever reason it worked on the 5th or 6th time. Not before having to reactivate the cert twice from the admin panel, then having to wait 15 minutes to login again because I had another tab open and then finally navigate a mysteries 'security sequence error'. 20 minutes wasted making a €15 payment
    Good Afternoon JackKelly, 

    Thanks for getting in touch with us here on Boards.ie. Sorry to hear about the delay you experienced in making this payment, I will be forwarding this message to our BOL Support Team for feedback. 

    Thanks, 
    Evie 


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