Car disaster

lizcarolanbell

I bought a 2010 citreon picasso in november, it came with a 3 mth warranty, on sat it died while driving, right before it died a low oil pressure warning came up on the display then it died. The garage rang to tell me it needs a new engine as it has seized...There is oil in it and there is no evidence of an oil leak. Do I gave any come back , as it was wasn't my negligence that it has seized ? Or do I just have to come up with €2500 to replace the engine. ?

Vodamoan

I'd say you have zero comeback there, 3months are well gone. €2500 sounds like too much for a replacement engine....shop around.. .second hand engines are widely available

Sam Kade

The 3 month warranty is out so you'll have to replace it yourself. I had a Citroen once and never again.

kirving

When you say 'right' before, how long was it? Seconds or minutes?

savagethegoat

Kevin Irving wrote: »

When you say 'right' before, how long was it? Seconds or minutes?

+1.. ( oil pressure and oil level are not the same thing)

lizcarolanbell

Kevin Irving wrote: »

When you say 'right' before, how long was it? Seconds or minutes?

Hi it was seconds.

lizcarolanbell

Kevin Irving wrote: »

When you say 'right' before, how long was it? Seconds or minutes?

Hi it was seconds. Thanks

grogi

lizcarolanbell wrote: »

Do I gave any come back , as it was wasn't my negligence that it has seized ? Or do I just have to come up with €2500 to replace the engine. ?

Zero, zilch, zip, nada, nothing.

Cars break down from time to time. The oil pomp went and took the rest with it. Bad luck, that's it...

corks finest

lizcarolanbell wrote: »

I bought a 2010 citreon picasso in november, it came with a 3 mth warranty, on sat it died while driving, right before it died a low oil pressure warning came up on the display then it died. The garage rang to tell me it needs a new engine as it has seized...There is oil in it and there is no evidence of an oil leak. Do I gave any come back , as it was wasn't my negligence that it has seized ? Or do I just have to come up with €2500 to replace the engine. ?

Sorry for your troubles bud,French bloody cars again,disaster

Del2005

lizcarolanbell wrote: »

I bought a 2010 citreon picasso in november, it came with a 3 mth warranty, on sat it died while driving, right before it died a low oil pressure warning came up on the display then it died. The garage rang to tell me it needs a new engine as it has seized...There is oil in it and there is no evidence of an oil leak. Do I gave any come back , as it was wasn't my negligence that it has seized ? Or do I just have to come up with €2500 to replace the engine. ?

Car should be of merchantable quality and 6 months from a 6 year old engine isn't merchantable for a car still full of oil. Get back to the garage and say you want it repaired under the sale of goods act. If they don't play ball the small claims court is the next step.

zilog_jones

What kind of garage gives only a 3 month warranty on a 6 year old car? Sounds dodge...

boardsuser1

A Cork based garage where i bought my car only gave 3 months.it's a 2009. Never again!!!!!!!!!!!

grogi

KC161 wrote: »

A Cork based garage where i bought my car only gave 3 months.it's a 2009. Never again!!!!!!!!!!!

And that's exactly why buying privately is not a bad option - at the dealer you pay extra for very little protection.

zilog_jones

Obviously they have no confidence in what they're selling, or they're complete cowboys. I would expect one year engine and gearbox at the very least (got this on 9-year-old cars in the past).

But as others have said, you do have rights far beyond any "warranty" offered by the seller: http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/consumers_and_the_law_in_ireland.html

boardsuser1

grogi wrote: »

And that's exactly why buying privately is not a bad option - at the dealer you pay extra for very little protection.

Yeah i totally agree. Had my car in for a service last week. Main dealer said front and rear bushes are fcuked plus rear trailing arms. Warranty is not long out and garage agreed to repair, can't trust the garage so i'm going to fork out €300 at an indy myself rather than €620 at a main dealer or free from the garage. I can't name the garage publicly but for any Cork based boardsies avoid the "great island" aka Cobh.

Will definately consider private next time if there's little in the price difference.

grogi

KC161 wrote: »

Yeah i totally agree. Had my car in for a service last week. Main dealer said front and rear bushes are fcuked plus rear trailing arms. Warranty is not long out and garage agreed to repair, can't trust the garage so i'm going to fork out €300 at an indy myself rather than €620 at a main dealer or free from the garage. I can't name the garage publicly but for any Cork based boardsies avoid the "great island" aka Cobh.

Will definately consider private next time if there's little in the price difference.

Why not? While you should avoid throwing accusation, hard facts will be fine: this garage sold this and this with 3 month warranty.
The innuendo is actually worse than the above.

IIRC someone left a C4 Picasso with clogged turbo lubrication pipes there, and get a black prius. They seemed happy with that dealer at the time.

Henry Ford III

zilog_jones wrote: »

Obviously they have no confidence in what they're selling, or they're complete cowboys. I would expect one year engine and gearbox at the very least (got this on 9-year-old cars in the past).

But as others have said, you do have rights far beyond any "warranty" offered by the seller: http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/consumers_and_the_law_in_ireland.html

A 1 year warranty on a 9 year old car would be playing Russian Roulette from a dealer's perspective.

A 3rd party warranty would be pretty expensive also.

bazz26

KC161 wrote: »

A Cork based garage where i bought my car only gave 3 months.it's a 2009. Never again!!!!!!!!!!!

That's pretty much the norm on a car of that age unless you want to pay main dealer money for a more comprehensive warranty.

KC161 wrote: »

Yeah i totally agree. Had my car in for a service last week. Main dealer said front and rear bushes are fcuked plus rear trailing arms. Warranty is not long out and garage agreed to repair, can't trust the garage so i'm going to fork out €300 at an indy myself rather than €620 at a main dealer or free from the garage. I can't name the garage publicly but for any Cork based boardsies avoid the "great island" aka Cobh.

Will definately consider private next time if there's little in the price difference.

I've no idea who the garage in question is and not really interested in who they are anyway but I'm trying to understand why you are blaming them in this situation. Suspension bits wear with age/usage and tend to be classed as consumables just like a battery or tyre. I'm surprised they are covered by any used car warranty not to mind a garage agreeing to fix them outside when the warranty.

Also even if the car was bought in that condition surely worn bushings and trailing arms would have been noticed by an inspection at the time of purchase? And you also bought the car from the garage knowing it only came with a 3 month warranty. Why complain now that it's not enough?

Not having a pop at you btw, just trying to understand what were expecting.

kirving

To be honest 3 months is fair enough in most situations for a second hand car. If nothing major goes wrong in that time, the dealer can't really be at fault, and in most cases once the car lasts that length, it will last long afterward too.

How are they supposed to predict a how someone us going to treat a car over the period of 3 months.

That said, if there was a clear issue that was down to poor previous servicing at 4 months, I'd look to consumer rights legislation.

mittimitti

How much did you pay for the car

you could go to the small claims court against the seller or district court under sale of goods act

have you looked after the car and serviced it

bazz26

The OP bought the car in November, got a 3 month warranty with it from the dealer at the time and it died last week after the warranty expired. How is the dealer now liable? Where does the sale of goods act on the car come into question?

mittimitti

bazz26 wrote: »

The OP bought the car in November, got a 3 month warranty with it from the dealer at the time and it died last week after the warranty expired. How is the dealer now liable? Where does the sale of goods act on the car come into question?

Do you know how the sale of goods act works ?


This is the problem with idiots on boards

Mod note, user banned

bazz26

mittimitti wrote: »

Do you know how the sale of goods act works ?


This is the problem with idiots on boards

Why not just enlighten me with a credible explanation rather than resorting to typical childish keyboard slur.

runawaybishop

bazz26 wrote: »

Why not just enlighten me with a credible explanation rather than resorting to typical childish keyboard slur.

The car is second hand.

Sam Kade

mittimitti wrote: »

How much did you pay for the car

you could go to the small claims court against the seller or district court under sale of goods act

have you looked after the car and serviced it

The small claims court, good luck with that. Most claims made through the small claims court are never recovered.

cml387

runawaybishop wrote: »

The car is second hand.

The sale of goods would still apply, goods as described, merchantable quality and fit for purpose. It would seem that these conditions were fulfilled

The failure of an oil pump (if that is what happened) is one of those things.
A three month warranty is reasonable under the circumstances, and the OP was happy to purchase the car on that basis.

The best hope is some goodwill from the garage.

runawaybishop

Del2005 wrote: »

Car should be of merchantable quality and 6 months from a 6 year old engine isn't merchantable for a car still full of oil. Get back to the garage and say you want it repaired under the sale of goods act. If they don't play ball the small claims court is the next step.

Neither the sale of goods or the small claims court offer protection here.

runawaybishop

cml387 wrote: »

The sale of goods would still apply, goods as described, merchantable quality and fit for purpose. It would seem that these conditions were fulfilled

The failure of an oil pump (if that is what happened) is one of those things.
A three month warranty is reasonable under the circumstances, and the OP was happy to purchase the car on that basis.

The best hope is some goodwill from the garage.

SoG applies, but not in such as way as to allow the OP to claim a refund, repair etc. The item is sold as seen and the OP would need to prove the seller knew about a defect. Remember, you cannot expect second-hand goods to be of the same standard as new products.

Second-hand goods are “sold as seen”, so there may be some fault, imperfection or wear and tear.

- See more at: http://www.consumerhelp.ie/second-hand#sthash.XxZwEBcF.dpuf

As you said, the best is good will from the garage.

corks finest

runawaybishop wrote: »

The car is second hand.

So?

runawaybishop

corks finest wrote: »

So?

So it's not new and is sold as seen.

polan

So Caveat Emptor.

bear1

mittimitti wrote: »

Do you know how the sale of goods act works ?


This is the problem with idiots on boards

Aren't you a lovely character.

unkel

Lots of misinformation / confusion in this thread

1. Small claims court. The limit of the SCC is €2k. The car here is worth far more, so the SCC does not apply (unless the OP is happy with only €2k from the dealer)
2. Sold as seen / caveat emptor. These apply ONLY to private sales. This is not a private sale
3. Sale of Goods Act. Applies to all transactions between a private person and a company. So it DOES apply here. The SoGA applies regardless of what warranty was given

The only possible positive outcomes for the OP are:

1. Go to dealer, be reasonable, hope they fix it out of goodwill, or pay towards it
2. Go to court, plead the SoGA and hope the judge agrees. This costs a lot of money and the outcome is far from certain to go in the OPs way

unkel

unkel wrote: »

This costs a lot of money

I agree with the general tone of your post, but Im fairly confident its less than €50 to get into the court. €30 i think (stand to be corrected, though).

dodzy

Deleted User wrote: »

I agree with the general tone of your post, but Im fairly confident its less than €50 to get into the court. €30 i think (stand to be corrected, though).

Unkel is not referring to the SCC (which I believe you are) as its capped at 2K. The next league is regular court,with a lawsuit, hence the reference to high costs, but if OP was successful, would potentially recoup far more than 2K.

In this case, it'd be very risky business IMO.