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Banking 365 : Credit Card account info 'Not Available'

  • 27-04-2016 10:41am
    #1
    grind gremlin
    Registered Users, Registered Users 2 Posts: 420 ✭✭


    I have just logged into Banking 365 and beside my Credit Card are the words 'Not available' as opposed to my balance. Is there an issue with the site or does this indicate an issue with my card?
    Trying to get through on the phone but apparently waiting times are more than 10 minutes......
    Thanks in advance


Comments

  • #2
    grind gremlin
    Registered Users, Registered Users 2 Posts: 420 ✭✭grind gremlin


    My balance is appearing on my laptop, it wasn't on my phone. :)
    No need to get back to me :)


  • #3
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Morning grind gremlin, 

    Thank you for getting in contact with us here. 

    We are aware that some customers are experiencing intermittent difficulty with view their credit cards and we apologies for any inconvenience cause. Just to mention, we now offer a dedicated Credit Card online facility called Card Care where you can view your most up to date balance today. To register for this service just click here.

    When you click the link just select Register and answer the security questions, this will give you access to your online credit card account, statements, up to date transactions and much more. 

    I hope this helps and if you need anything else, please don't hesitate to contact us again. 

    Thanks, 
    Elaine 


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