Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Fibre Broadband - Paying by cheque

  • 27-04-2016 9:04am
    #1
    juansheet
    Registered Users, Registered Users 2 Posts: 222 ✭✭


    Hi All,

    My father has been paying Telecom Eireann/Eircom/Eir account by cheque for the last 50 years. Fibre broadband has recently come available in our area & we would like to avail of it. However we have been told we need to setup a direct debit. My father would like to continue the way he has paid the bill for years. Can he continue to pay by cheque?

    Thanks
    juansheet


Comments

  • #2
    eir: Ciara
    Closed Accounts Posts: 322 ✭✭eir: Ciara


    Hi Juansheet,

    Thank you for getting in touch :)

    Direct debit is mandatory to place an order for Eir Fibre.

    Your father can still pay by cheque if he wishes to but it will need to paid 20 days before the direct debit is due to be taken out.

    Your father can also cancel his direct debit after 4 successful payments but he will pay an additional €2.00 per month.

    For any further queries you can contact our Customer Care team on 1901 and the guys will be happy to assist you.

    -Ciara


Advertisement