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Refund for service outage

Colemania · 2016-04-26 12:12:56

Hi, How do I go about getting a refund for lack of service for 4 days recently? We had no internet connection for 4 or 5 days and were told we could claim a refund for this but I don't know how to go about it. Can you put through this refund for me? Thanks

26-04-2016 12:12pm

#1

Colemania

Registered Users, Registered Users 2 Posts: 4,119 ✭✭✭

Join Date: February 2012

Posts: 4035

Hi,

How do I go about getting a refund for lack of service for 4 days recently? We had no internet connection for 4 or 5 days and were told we could claim a refund for this but I don't know how to go about it. Can you put through this refund for me?

Thanks

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Comments

#2 26-04-2016 1:20pm

eir: Stacey

Closed Accounts Posts: 186 ✭✭

Join Date: March 2016

Posts: 183

Hi there, Thanks for getting in touch. If you would like to PM your account number or fault reference I can arrange for this to be applied onto next months bill. Stacey

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