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Mobile Data - Disconnected because service is unavailable

A2LUE42 · 2016-04-14 15:28:14

Getting this error after changing to a new phone. Can you help please?

14-04-2016 3:28pm

#1

A2LUE42

Registered Users, Registered Users 2 Posts: 2,563 ✭✭✭

Join Date: May 2008

Posts: 2371

Getting this error after changing to a new phone. Can you help please?

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#2 14-04-2016 3:40pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794
A2LUE42 wrote: »

Getting this error after changing to a new phone. Can you help please?

Hi A2LUE42,

It sounds like you need to set up your APN setting on this handset. You can view these below, you can also use this link to guide you through set up http://support.eir.ie/smartphonehelp - Pamela
Connection name: eir Mobile data

Data bearer: Packet data or GPRS on some handsets

Access Point Name: data.eir.ie

Username: N/A

Prompt password: N/A

Password: N/A

Authentication: None

Homepage: http://m.eir Mobile.ie

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