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Why is nobody picking up credit card enquiries (whole day!!)

  • 31-03-2016 5:43pm
    #1
    Joziburg
    Registered Users, Registered Users 2 Posts: 378 ✭✭


    After waiting a week to get access to my statements (ridiculous!!) now I cannot get through at all to anybody on the phone at credit card services....so frustrating from a bank but what do you expect eh!

    Can someone please tell me what is going on! I need to make an urgent enquiry.


Comments

  • #2
    Bank of Ireland: Helen
    Closed Accounts Posts: 147 ✭✭Bank of Ireland: Helen


    Joziburg wrote: »
    After waiting a week to get access to my statements (ridiculous!!) now I cannot get through at all to anybody on the phone at credit card services....so frustrating from a bank but what do you expect eh!

    Can someone please tell me what is going on! I need to make an urgent enquiry.
    Hi Joziburg,
     
    Thank you for contacting us on Boards.
     
    I’m sorry to hear you had difficulty contacting an advisor in the Credit Card Team. If you would like to send us a PM with your name and contact phone number we will be happy to arrange a call back for you.
     
    In order to send a PM please click on the link in my signature.
     
    Thanks
     

    Helen


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