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Efibre

  • 14-03-2016 4:55pm
    #1
    The Grimm
    Registered Users, Registered Users 2 Posts: 10 ✭


    Hi,

    Can someone clarify this for me -

    I have tested my phone for eir fibre and it comes up my home is now enabled for efibre.

    I am currently on sky broadband and speeds are average 4 mb and I rang sky to tell them of this and they informed me that speeds would increase only to 7 mb and would not be worth my while changing for a extra charge of €10 a month on top of what I already pay.

    I rang eir to see about changing and have been told that I will receive speeds of 100 mb - realistically I know this speed won't happen but even one fifth would do me!!!

    I rang back sky to state what eir had said and they still stated it would be only 7 mb with fibre.

    I know sky uses the eir infrastructure.

    Can anyone please tell me how sky and eir are so different - are sky been honest (I mean they are going to lose me as a customer) or are eir giving me a sales pitch - if they are both using the same wiring how is it so different - sorry not terribly clued in, if someone can explain this please do?????

    Totally confused. Thank you 🙄


Comments

  • #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    The Grimm wrote: »
    Hi,

    Can someone clarify this for me -

    I have tested my phone for eir fibre and it comes up my home is now enabled for efibre.

    I am currently on sky broadband and speeds are average 4 mb and I rang sky to tell them of this and they informed me that speeds would increase only to 7 mb and would not be worth my while changing for a extra charge of €10 a month on top of what I already pay.

    I rang eir to see about changing and have been told that I will receive speeds of 100 mb - realistically I know this speed won't happen but even one fifth would do me!!!

    I rang back sky to state what eir had said and they still stated it would be only 7 mb with fibre.

    I know sky uses the eir infrastructure.

    Can anyone please tell me how sky and eir are so different - are sky been honest (I mean they are going to lose me as a customer) or are eir giving me a sales pitch - if they are both using the same wiring how is it so different - sorry not terribly clued in, if someone can explain this please do?????

    Totally confused. Thank you 🙄
    Hi The Grimm, 

    Feel free to PM me your details and I'll clarify this for you. 

    Thanks 

    Tracey 


  • #3
    The Grimm
    Registered Users, Registered Users 2 Posts: 10 ✭The Grimm


    I have sent PM Tracey


  • #4
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    The Grimm wrote: »
    I have sent PM Tracey
    Perfect, thanks.

    I'll come back to you soon through PM's.

    Thanks 

    Tracey 


  • #5
    TireeTerror
    Registered Users, Registered Users 2 Posts: 2,271 ✭✭✭TireeTerror


    The Grimm can you tell us what Eir said, what speed are you able to get with them?


  • #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    TireeTerror wrote: »
    The Grimm can you tell us what Eir said, what speed are you able to get with them?
    Is there anything I can help you with TireeTerror? :)

    -Pamela 


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  • #7
    TireeTerror
    Registered Users, Registered Users 2 Posts: 2,271 ✭✭✭TireeTerror


    Going to send you a PM Pamela.


  • #8
    TireeTerror
    Registered Users, Registered Users 2 Posts: 2,271 ✭✭✭TireeTerror


    BTW Pamela, there are several users who have sent you messages to you "visitors messages" section on your profile, they include account numbers and all manner of personal details.  These users have clearly mistaken that section as your PM section.  It would be advisable to delete them, if you are not able to delete them, a mod could do it.


  • #9
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    TireeTerror wrote: »
    BTW Pamela, there are several users who have sent you messages to you "visitors messages" section on your profile, they include account numbers and all manner of personal details.  These users have clearly mistaken that section as your PM section.  It would be advisable to delete them, if you are not able to delete them, a mod could do it.
    Thanks TireeTerror,
    I'll arrange to have them deleted.

    I'm going through my PM's now and will be back to you shortly. :)

    -Pamela


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