AXA keeps asking about logbook

Asmooh

I got my first car in Ireland, I insured it and they keep asking for my logbook, yesterday I received something in the post which says "Certificate of registration and licensing" so I sent them that and then I get again the same question.

This was the only thing I got in the post, or should I get something else?

curiosity

Logbooks were done away with over 20 years ago, iirc? The cert is the only document they should need.

GustavoFring

You sent your insurer your VLC? You should keep that, send them a copy but not the original.

YbFocus

God you shouldn't have sent it off, a copy would have been fine!

What info do they want? We might be able to help

Asmooh

GustavoFring wrote: »

You sent your insurer your VLC? You should keep that, send them a copy but not the original.

did a copy, and after I sent it they kept asking for it again... its like im talking to a wall

Asmooh

YbFocus wrote: »

God you shouldn't have sent it off, a copy would have been fine!

What info do they want? We might be able to help

On 2016-02-09 12:51, aibmotor@axa.ie wrote:

Hi ALexander


I will need the log book of car to finalise your policy

Regards

Ashley
——————————————————
AIB Motor Insurance

Sent it 5 times by email now..

YbFocus

Asmooh wrote: »

Sent it 5 times by email now..

Ring them and see what they say!
Never heard of this happening before.
I'm with axa too!

morritty

Yeah, I've never been asked for my logbook before, all I've been asked is am i the registered owner of the car and thats good enough. I'm also with Axa but through AA so maybe its an AIB thing. All i can think of is that maybe when they asked you for the Reg number of the car, maybe they didnt have all the full details of the car in their database. But surely they could get onto shannon themselves to update their database?

To Elland Back

AIB Motor Insurance

I think that's your problem there. I've said it a dozen times, I'd rather my pet Labrador arrange m insurance policies than a bank

Asmooh

To Elland Back wrote: »

AIB Motor Insurance

I think that's your problem there. I've said it a dozen times, I'd rather my pet Labrador arrange m insurance policies than a bank

the only one that doesnt charge me for 5000 / year

Toyotafanboi

To Elland Back wrote: »

AIB Motor Insurance

I think that's your problem there. I've said it a dozen times, I'd rather my pet Labrador arrange m insurance policies than a bank

It's clearly just a front for a bigger company though. It's not AIB offering the cover, they are just flogging policies for a bigger provider i'm sure.

Special Circumstances

To Elland Back wrote: »

AIB Motor Insurance

I think that's your problem there. I've said it a dozen times, I'd rather my pet Labrador arrange m insurance policies than a bank

Ah jeez give em a break like :pac:

To Elland Back

Toyotafanboi wrote: »

It's clearly just a front for a bigger company though. It's not AIB offering the cover, they are just flogging policies for a bigger provider i'm sure.

They're doing the admin for the insurer and operate to a script. Never a good thing when circumstances deviate from the norm

To Elland Back

You do make me laugh Mr Special

ofcork

I did my insurance through BOI which is underwritten by rsa and there was no asking for logbook/vlc.

Asmooh

Solved, after another 3 times keep mentioned I attached it they proceed with it.

gosh so much work