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Remove name from Directory Enq

  • 01-02-2016 8:23pm
    #1
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,801 ✭✭✭


    Hi,

    I ordered home phone and broadband from Eircom twice and both times the order ended up being cancelled- second time I just ended up rejecting the install but there now is two different listings for me under the numbers Eir assigned me, neither of which are for me really and at least one of them has been assigned to another Eir customer. Can you please remove me from the phonebook listings as I do not have service from Eir but Vodafone please. As the services weren't activated I dont have the account numbers but this shouldn't be an issue


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Ah-Watch wrote: »
    Hi,

    I ordered home phone and broadband from Eircom twice and both times the order ended up being cancelled- second time I just ended up rejecting the install but there now is two different listings for me under the numbers Eir assigned me, neither of which are for me really and at least one of them has been assigned to another Eir customer. Can you please remove me from the phonebook listings as I do not have service from Eir but Vodafone please. As the services weren't activated I dont have the account numbers but this shouldn't be an issue
    Hi Ah-Watch

    I'm sorry to hear this. I will of course request that the numbers from two eir accounts set up are removed from the directory.

    Can you please PM me the name on the accounts and address in question?

    Thanks
    Al


  • #3
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,801 ✭✭✭Ah-Watch


    eir: Alan wrote: »
    Ah-Watch wrote: »
    Hi,

    I ordered home phone and broadband from Eircom twice and both times the order ended up being cancelled- second time I just ended up rejecting the install but there now is two different listings for me under the numbers Eir assigned me, neither of which are for me really and at least one of them has been assigned to another Eir customer. Can you please remove me from the phonebook listings as I do not have service from Eir but Vodafone please. As the services weren't activated I dont have the account numbers but this shouldn't be an issue
    Hi Ah-Watch

    I'm sorry to hear this. I will of course request that the numbers from two eir accounts set up are removed from the directory.

    Can you please PM me the name on the accounts and address in question?

    Thanks
    Al
    Alan, 

    Two weeks later and the details are still online. Can you get this removed please, I've already sent my details through.

    Thanks


  • #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Ah-Watch wrote: »
    eir: Alan wrote: »
    Ah-Watch wrote: »
    Hi,

    I ordered home phone and broadband from Eircom twice and both times the order ended up being cancelled- second time I just ended up rejecting the install but there now is two different listings for me under the numbers Eir assigned me, neither of which are for me really and at least one of them has been assigned to another Eir customer. Can you please remove me from the phonebook listings as I do not have service from Eir but Vodafone please. As the services weren't activated I dont have the account numbers but this shouldn't be an issue
    Hi Ah-Watch

    I'm sorry to hear this. I will of course request that the numbers from two eir accounts set up are removed from the directory.

    Can you please PM me the name on the accounts and address in question?

    Thanks
    Al
    Alan, 

    Two weeks later and the details are still online. Can you get this removed please, I've already sent my details through.

    Thanks
    Hi Ah-Watch

    I did sent this off to eirs directory entry team however I will follow up again today and get back to you asap

    Thanks
    Al


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