Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Mobile Data Allowance on Eir Go

  • 26-01-2016 11:37am
    #1
    lostdesign
    Registered Users, Registered Users 2 Posts: 384 ✭✭


    Hi,

    I signed up to an Eir Go package a few weeks ago to the unlimted mobile package with 5gb of Data. I have two mobiles on this pacakage along with our BB and home Phone.

    When we signed up we were also told we would get double data for the first 6 months so 10GB instead of 5gb.


    My partner got a text message the other day saying she had used 80% of her data allowance, I checked what she had used and it was 2.8gb.

    I then logged into my eir online, it shows the two mobiles as unlimited 5gb accounts but under that the counter says 3.5gb.

    Can this be fixed if I provide our account number?

    We also never seem to receive a 4G signal on our phones even though there is a 4g mast on a hill behind our house with a direct line of site. The mast is 4.9klm from the house.

    The mast details are as follows:
    Site ID: 4035
    Easting: 113649
    Northing: 237196

    We both have 4g phones (Samsung Galaxy S6) and 4g sims.


    Can someone from tech services look into this?

    Thanks


Advertisement