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Phantom phone calls

  • 05-01-2016 8:58pm
    #1
    Gwynplaine
    Registered Users, Registered Users 2 Posts: 2,909 ✭✭✭


    Sometimes when someone rings me, my phone doesn't ring at all, no missed call, nothing. The call goes through as normal, but my phone does nothing. This has happened a few times now. Friend texted me yesterday to ask me something, and said he had rang a few times earlier in the day. No missed calls on my phone.
    How does this happen? And what can I do to fix it?

    Phone : S4
    Network : 3


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Check you havent added that friend to the ignore list on your phone by accident (butt dial). The network won't present the ringing sound unless it has connected to a handset to accept the call.


  • #3
    Type 17
    Registered Users, Registered Users 2 Posts: 2,731 ✭✭✭Type 17


    Did your friend get a ringing tone, or were they sent straight to voicemail (or an unavailable recording)? - if the cell in your area is congested, the call can't be delivered to your phone, even though the network knows where it is, and you have good coverage/signal, so the call gets delivered to voicemail.


  • #4
    Gwynplaine
    Registered Users, Registered Users 2 Posts: 2,909 ✭✭✭Gwynplaine


    Yes, the caller gets a ringing sound, but my phone does nothing. Has happened a few times now.


  • #5
    Type 17
    Registered Users, Registered Users 2 Posts: 2,731 ✭✭✭Type 17


    Then it's not network/cell congestion.

    Unless you've accidentally added your friend's number to the blocked caller list on your phone, as ED E suggests, then it might be your handset - you could try your SIM in another handset, if available.

    Failing that, it might be an issue with your number's registration on the network, but be sure to have checked the stuff in this thread before you report it, because they won't take it seriously unless all that stuff has been eliminated.


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