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Direct debit management on mobile app

  • 19-12-2015 11:51am
    #1
    Red Alert
    Hosted Moderators Posts: 7,486 ✭✭✭


    Why can direct debits not be managed via the mobile app?


Comments

  • #2
    Bank of Ireland: Helen
    Closed Accounts Posts: 147 ✭✭Bank of Ireland: Helen


    Hi Red Alert,


    Currently this is not a service we provide on our Mobile App. However we will certainly pass on your suggestion to our team.

    Have a great weekend and thanks for contacting us on Boards today.

    Helen


  • #3
    Red Alert
    Hosted Moderators Posts: 7,486 ✭✭✭Red Alert


    I feel stupid for asking the question - but why does every feature like this have to be dragged out of the development team?  They clearly had free time to update the look and feel of the app instead.  It's not difficult at all to have feature parity across the platforms, it would cut down on support calls and branch visits. 


  • #4
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Red Alert wrote: »
    I feel stupid for asking the question - but why does every feature like this have to be dragged out of the development team?  They clearly had free time to update the look and feel of the app instead.  It's not difficult at all to have feature parity across the platforms, it would cut down on support calls and branch visits. 
    Hi Red Alert, 

    Thanks for your reply. 

    Our mobile app has had a recent update which includes features such as adding and activating a payee or Bill payee. We do appreciate all feedback here and we will keep you posted here on Boards for any future updates to our mobile and tablet apps. 

    Thanks,
    Sarah


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