If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

First Bill problem.

loki7777 · 2015-12-16 15:32:29

Hi I just joined eir online with phone/bb bundle and last week i got my first bill €40,73 and on it everything is incorrect(in my opinion).Online price should be 25 but is 30 and thereafter €62 not €64.Second of all there is past period charge which doesn't make any sens to me as it all should be capped at €25 and just for…

16-12-2015 3:32pm

#1

loki7777

Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭

Join Date: June 2008

Posts: 1116

Hi
I just joined eir online with phone/bb bundle and last week i got my first bill €40,73 and on it everything is incorrect(in my opinion).Online price should be 25 but is 30 and thereafter €62 not €64.Second of all there is past period charge which doesn't make any sens to me as it all should be capped at €25 and just for that I am paying 10,65 after taking half of my discount for first month of 3. Could any one from eir rep explain that to me?

0

Comments

#2 19-12-2015 12:05am

loki7777

Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭

Join Date: June 2008

Posts: 1116

Can I get any help here please.

0
#3 20-12-2015 12:05pm

Lemlin

Registered Users, Registered Users 2 Posts: 22,255 ✭✭✭✭

Join Date: April 2005

Posts: 21509

Have a read of my similar problem:

http://touch.boards.ie/thread/2057530781/3/#post98142763

There's no point wasting your time here. I wish you luck because you had better be ready for a long, drawn out, time sapping process.

I'm looking into how I can just get out of my contract. Never again.

0
#4 21-12-2015 9:10am

eir: Alan

Closed Accounts Posts: 1,305 ✭✭✭

Join Date: September 2015

Posts: 1287

loki7777 wrote: »

Hi
I just joined eir online with phone/bb bundle and last week i got my first bill €40,73 and on it everything is incorrect(in my opinion).Online price should be 25 but is 30 and thereafter €62 not €64.Second of all there is past period charge which doesn't make any sens to me as it all should be capped at €25 and just for that I am paying 10,65 after taking half of my discount for first month of 3. Could any one from eir rep explain that to me?

Hi loki7777

I have responded via the eir community.

Thanks
Al

0
#5 21-12-2015 9:45am

loki7777

Registered Users, Registered Users 2 Posts: 1,162 ✭✭✭

Join Date: June 2008

Posts: 1116

OK

0
#6 21-12-2015 10:35am

eir: Alan

Closed Accounts Posts: 1,305 ✭✭✭

Join Date: September 2015

Posts: 1287

loki7777 wrote: »

OK

Thanks
Al

0
Advertisement