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Signed up for BroadBand

racso1975 · 2015-12-15 19:41:57

Hi I signed up for broadband on Friday in a shop. Was told i would be contacted yesterday in relation to progressing the installation before xmas. I received a text on Friday saying a technician appointment is not necessary followed by another telling me my phone number and it was now active. Is there a timeframe from this…

15-12-2015 7:41pm

#1

racso1975

Registered Users, Registered Users 2 Posts: 5,273 ✭✭✭

Join Date: November 2005

Posts: 4857

Hi

I signed up for broadband on Friday in a shop. Was told i would be contacted yesterday in relation to progressing the installation before xmas.

I received a text on Friday saying a technician appointment is not necessary followed by another telling me my phone number and it was now active.

Is there a timeframe from this point in relation to installation?

I obviously cannot give you an account number as i dont have one but can give you the phone number they gave me in the text if that is of any help

0

Comments

#2 16-12-2015 11:01am

eir: Alan

Closed Accounts Posts: 1,305 ✭✭✭

Join Date: September 2015

Posts: 1287

racso1975 wrote: »

Hi

I signed up for broadband on Friday in a shop. Was told i would be contacted yesterday in relation to progressing the installation before xmas.

I received a text on Friday saying a technician appointment is not necessary followed by another telling me my phone number and it was now active.

Is there a timeframe from this point in relation to installation?

I obviously cannot give you an account number as i dont have one but can give you the phone number they gave me in the text if that is of any help

Hi racso1975

Please PM me the land line number contained in the text including your specific address and I will look in to this further.

Thanks
Al

0