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unlock my emobile phone

  • 12-12-2015 1:27pm
    #1
    Registered Users, Registered Users 2 Posts: 1,362 ✭✭✭


    I am on bill pay with emobile.
    I changed my phone this year and bought it at carphone warehouse (sony experia).
    I now want to get my phone unlocked.
    When I rang up carphone warehouse, they said I need to contact eir.
    When I rag up eir (1800-690-000), they said I need to contact carphone warehouse as the  original phone I bought with them  when I got the bill pay plan was a HTC phone.
    Can you advise please?
    Liam. 


Comments

  • Registered Users, Registered Users 2 Posts: 6,958 ✭✭✭DopeTech


    thebourke wrote: »
    I am on bill pay with emobile.
    I changed my phone this year and bought it at carphone warehouse (sony experia).
    I now want to get my phone unlocked.
    When I rang up carphone warehouse, they said I need to contact eir.
    When I rag up eir (1800-690-000), they said I need to contact carphone warehouse as the  original phone I bought with them  when I got the bill pay plan was a HTC phone.
    Can you advise please?
    Liam. 
    Do you want to unlock the phone you got originally from eir or the sony that you got from carphone warehouse? Was the sony bought on pay as you go? On which network?


  • Registered Users, Registered Users 2 Posts: 1,362 ✭✭✭thebourke


    FrostyJim wrote: »
    thebourke wrote: »
    I am on bill pay with emobile.
    I changed my phone this year and bought it at carphone warehouse (sony experia).
    I now want to get my phone unlocked.
    When I rang up carphone warehouse, they said I need to contact eir.
    When I rag up eir (1800-690-000), they said I need to contact carphone warehouse as the  original phone I bought with them  when I got the bill pay plan was a HTC phone.
    Can you advise please?
    Liam. 
    Do you want to unlock the phone you got originally from eir or the sony that you got from carphone warehouse? Was the sony bought on pay as you go? On which network?
    I want to unlock the phone I got from carphonewarehouse..sony experia phoneit's still on the same network...emobile...bill pay...


  • Registered Users, Registered Users 2 Posts: 6,958 ✭✭✭DopeTech


    thebourke wrote: »
    I want to unlock the phone I got from carphonewarehouse..sony experia phoneit's still on the same network...emobile...bill pay...

    But when you bought it from cpw did you take out a new eir contract (new billpay contract or billpay upgrade)or did you buy it outright?(PrePay) Just becuase you put your old sim in it means nothing.


  • Registered Users, Registered Users 2 Posts: 1,362 ✭✭✭thebourke


    I put in the same sim I was using in the htc phone and told them that.i had to tell them I was on emobile when I bought the phone..


  • Registered Users, Registered Users 2 Posts: 1,362 ✭✭✭thebourke


    thebourke wrote: »
    I put in the same sim I was using in the htc phone and told them that.i had to tell them I was on emobile when I bought the phone..
    I didn't have to do anything for my contract as the contract is with emobile.....


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  • Registered Users, Registered Users 2 Posts: 6,958 ✭✭✭DopeTech


    thebourke wrote: »
    I put in the same sim I was using in the htc phone and told them that.i had to tell them I was on emobile when I bought the phone..

    So you bought it outright, as in on PrePay and put your old billpay sim in it. What HTC model s it? May be easy to unlock online.


  • Registered Users, Registered Users 2 Posts: 1,362 ✭✭✭thebourke


    FrostyJim wrote: »
    thebourke wrote: »
    I put in the same sim I was using in the htc phone and told them that.i had to tell them I was on emobile when I bought the phone..

    So you bought it outright, as in on PrePay and put your old billpay sim in it. What HTC model s it? May be easy to unlock online.
    sony  model d2203...


  • Registered Users, Registered Users 2 Posts: 1,362 ✭✭✭thebourke


    yes I bought it outright..
    130euro


  • Registered Users, Registered Users 2 Posts: 6,958 ✭✭✭DopeTech


    thebourke wrote: »
    yes I bought it outright..
    130euro

    Ok, so it was an eir phone bought on prepay, what you need to do is call Eir back up and tell them that but that you are using your billpay sim in it from day 1. See what they can do for you. If you have no luck from them you can get the unlock code from eBay for about €20.


  • Registered Users, Registered Users 2 Posts: 1,362 ✭✭✭thebourke


    thANKS JIM


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  • Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    Cheers for helping FrostyJim - great advice

    Al


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