The Rage updated website

smurf492

I see the rage have updated their online store. Expensive on certain items but a good option to have considering current eBay and online prices. Good too for anyone not living in Dublin

Myrddin

FIFA 96 (Snes) for €13? I can buy it from another country, in another currency, have it shipped internationally and delivered to my hall door for less than that. I'm all for supporting local business, but come on like...

smurf492

I think I'm going to regret starting this thread!

CiDeRmAn

smurf492 wrote: »

I think I'm going to regret starting this thread!

Yeah, a quick search of this forum will have shown the current feelings towards that shop, unless you happen to find Musha in the bargain bin!

the groutch

The Rage is an apt description of the feeling I get when I see a super-rare game in there with no price sticker on it and ask how much, only to be told a figure about double the going rate on ebay.

Steve X2

I just never go in anymore as I'm afraid I'll catch the "hipster" or "douche" disease :0/

Retr0gamer

Unless it's kind of rare the prices can be ok but some stock is in bad condition. Also still annoyed they banned me for recommending RGB cables!

smurf492

Retr0gamer wrote:

Unless it's kind of rare the prices can be ok but some stock is in bad condition. Also still annoyed they banned me for recommending RGB cables!

That's a bit s##t. I understand the prices and stuff are steep but i can see why they are popular. hipsters are another story...

Jack burton

"Oh yeah I got this Nintendo t shirt in H&M" - rage customer (probably)

smurf492

Jack burton wrote: »

"Oh yeah I got this Nintendo t shirt in H&M" - rage customer (probably)

Linoud

Ordered a game from them for a tenner. No sign of it ten days later, or any emails about it. Went in person to check it out, they told me they mispriced it and wouldn't be sending it to me due to an error on their part. Still waiting on them to refund my paypal. Typical Irish store failing online.

Myrddin

Linoud wrote: »

Still waiting on them to refund my paypal. Typical Irish store failing online.

Raise a paypal dispute, ten days is long enough to wait

Linoud

More than likely will, once I get home to a PC and not on my mobile. Just annoyed I had to go into them in person to get any sort of response. Tried emailing them two days ago about it as well, not a reply. All I wanted was my Disgaea on PSP. ;[

smurf492

Linoud wrote: »

Ordered a game from them for a tenner. No sign of it ten days later, or any emails about it. Went in person to check it out, they told me they mispriced it and wouldn't be sending it to me due to an error on their part. Still waiting on them to refund my paypal. Typical Irish store failing online.

Pretty sure that goes against the consumer information act 2007. If the price was a mistake, it was their mistake and should still be sold to you for the ten euro

CathalDublin

You would think they would just honor it, FFS it's not like it was something extremely valuable or anything

Myrddin

CathalDublin wrote: »

You would think they would just honor it, FFS it's not like it was something extremely valuable or anything

Hard to believe it's the same shop that went begging for donations after their basement flooded isn't it. Good will's a one way street seemingly...

Mr.Saturn

smurf492 wrote: »

Pretty sure that goes against the consumer information act 2007. If the price was a mistake, it was their mistake and should still be sold to you for the ten euro

Not the case, it would seem.

If a shop incorrectly labels something with the wrong price, and it is lower than the price charged at the till, you do not have an automatic right to buy the goods at the marked price. As long as the seller tells you before your money is taken that the higher price applies, you can decide not to buy it.

http://www.consumerhelp.ie/pricing-rules

Usually, it's sealed once money changed hands, but while there's no material outright addressing online transactions in Ireland, material from the UK and the US dictate that a transaction is only considered completed once the item's been shipped. Seller retains rights to cancel unto that point.

It's a different story again entirely when with prices on promotion, where a seller is liable due to the fact it can be accused of drawing customers in on false premises.

Myrddin wrote: »

Hard to believe it's the same shop that went begging for donations after their basement flooded isn't it. Good will's a one way street seemingly...

Imagine they'd be able to cover such off the back of one Twilight Princess sale these days. I do also recall a time where they'd a presence on this board, fearing there'd be limited appetite for older games and wanting to garner goodwill with an established community. Whilst opinions vary as to their practices, fair play to'em for spreading the old-game gospel to masses of Dublin and making a run out of it.

Myrddin

Mr.Saturn wrote: »

Not the case, it would seem.

http://www.consumerhelp.ie/pricing-rules

Usually, it's sealed once money changed hands, but while there's no material outright addressing online transactions in Ireland, material from the UK and the US dictate that a transaction is only considered completed once the item's been shipped. Seller retains rights to cancel unto that point.

It's a different story again entirely when with prices on promotion, where a seller is liable due to the fact it can be accused of drawing customers in on false premises.

Given the item has been paid for, technically a contract now exists between the buyer & seller. While at these values it's probably not worth arguing about with the shop, a sticky customer might be able to cause some fuss invoking contract law/trading standards etc.

Steve X2

The hit they'd take on the cost of the game is nothing compared to keeping a potential repeat customer happy. And then there's the bad publicity and word of mouth.

Such a dumb move on their part and I'm guessing nobody on this forum is even a little surprised :0/

Tomo.Murphy

Sure they'd more than likely still be making a profit on it.

Linoud

Ah well, I haven't been in since, and I've yet to start a Paypal dispute. I'll be going into town tomorrow to talk to them about it in person and see if I can get the game for said price online, or else just kick up a fuss and get my money in person.

Mr.Saturn

Myrddin wrote: »

Given the item has been paid for, technically a contract now exists between the buyer & seller. While at these values it's probably not worth arguing about with the shop, a sticky customer might be able to cause some fuss invoking contract law/trading standards etc.

True, but from what I've read, namely the Screwfix screw-up, where they'd accidentally listed an item for 10 percent its retail value on their website, it's pretty vague in legal terms. Screwfix were able to cancel paid orders because their terms and conditions'd defined an item only paid upon its delivery, therefore agreement to contract, and payments processed beforehand were merely defined as 'offers to the fact'.

Anyways, my boring-ass mumbo jumbo aside, Steve SI has me wondering as to how much repeat custom RAGE actually relies upon? Like what their average clientele? For instance, anyone who has any remote access to the web is gonna know that these products can be sourced elsewhere for cheaper, so who's buying there exactly?

Steve X2

Id say their repeat customers look a bit like this.

Mr.Saturn

I left it open, Steve SI walks right in and points at the elephant.

o1s1n

Linoud wrote: »

Ah well, I haven't been in since, and I've yet to start a Paypal dispute. I'll be going into town tomorrow to talk to them about it in person and see if I can get the game for said price online, or else just kick up a fuss and get my money in person.

I can't believe this hasn't been asked yet...but what game is it? :pac:

Linoud

Disgaea 1 on PSP.. :L

Tomo.Murphy

The one that's now €30+ on their site?

Retr0gamer

For feck sake that game isn't rare at all. A tenner is a good price for it. Just because something is a JRPG doesn't mean it's ZOMG R@RE!

airmax87

Retr0gamer wrote: »

Unless it's kind of rare the prices can be ok but some stock is in bad condition. Also still annoyed they banned me for recommending RGB cables!

Seems I'm not the only one, I tagged a mate on one of there "1 euro sale" posts about there being nothing but sports games and got banned :pac:

smurf492 wrote: »

Pretty sure that goes against the consumer information act 2007. If the price was a mistake, it was their mistake and should still be sold to you for the ten euro

That's how I got a dreamcast stick for 30 quid, I just pretended I didn't have any more money in my pocket.

the groutch

What someone who lives/works in town should do is pop in there every day (even for just 5 or 10 minutes) and never buy anything, see how long it takes til they crack.

airmax87

the groutch wrote: »

What someone who lives/works in town should do is pop in there every day (even for just 5 or 10 minutes) and never buy anything, see how long it takes til they crack.

I've done that so many times on my breaks in college, I even had the intent of buying something

o1s1n

I only ever bought two games in there, Gunstar Heroes and Turtles in Time for a tenner each when the place opened first :pac:

Now I just browse and wince at the prices.

Tomo.Murphy

o1s1n wrote: »

Now I just browse and wince at the prices.

That's been my experience in there in recent memory. I bought Sonic Adventure 2 in there for €12, when I went back in 2 weeks later they had a much scruffier copy priced at €45

Mr.Saturn

Tomo.Murphy wrote: »

That's been my experience in there in recent memory. I bought Sonic Adventure 2 in there for €12, when I went back in 2 weeks later they had a much scruffier copy priced at €45

I'm guessing the Dreamcast version? If it's the GCN one, civilization is in peril. Kinda begs the question again as to who's their audience? 45 seems to be the going rate for a Dreamcast copy in good condition, which'd imply it's a collector's thing, but no collector is going to plonk down peak-value for an item in sub-par condition.

All of which distracts from the fact it's a ridiculously frustrating game. It's a Sonic game in which Sonic only appears in a sixth of the playable portions, and only a third of the overall thing has Sonic-style mechanics. That's before we even get to the fact of how many of those levels are actually satisfying experiences that don't devolve into a clunky mess. And Jesus, even with all those gripes, it still manages to be better than Sonic Adventure 1.

Tomo.Murphy

Mr.Saturn wrote: »

I'm guessing the Dreamcast version? If it's the GCN one, civilization is in peril. Kinda begs the question again as to who's their audience? 45 seems to be the going rate for a Dreamcast copy in good condition, which'd imply it's a collector's thing, but no collector is going to plonk down peak-value for an item in sub-par condition.

All of which distracts from the fact it's a ridiculously frustrating game. It's a Sonic game in which Sonic only appears in a sixth of the playable portions, and only a third of the overall thing has Sonic-style mechanics. That's before we even get to the fact of how many of those levels are actually satisfying experiences that don't devolve into a clunky mess. And Jesus, even with all those gripes, it still manages to be better than Sonic Adventure 1.

Yeah, ha. It's the DC version. Had it in my hand in the shop, but put it back. When I got home and saw what it was selling for I picked it up when I was passing the next day before they changed their minds.

I had heard mostly bad things about it, but I was still more than likely going to be interested in playing it eventually, and I wasn't paying anything close to ebay prices for it.

Dr Bob

I've got some decent priced stuff there , (although to be fair a lot of it was 3rd party controllers i needed for parts and a lot of Driving games , which they tend to sell cheap as sports titles) actually got a free Mastersystem 2 that I got working with a bit of TLC.
Its good to have a bricks and mortar retro sho[ to go to , but yeah the prices are a bit ..steep.
Theres also Player 1 out in maynooth which has fair prices , (as opposed to the kerazy bargains we're used to getting in charity shops and car boots .

smurf492

1 euro final fantasy 7. The Rage just cried:-D

I'd say you saved a good 50 notes by their website prices for 6 and 9...

J_E

I'd say stores like this in Dublin would probably be able to afford to have cheaper prices if the commercial space rent wasn't so extortionate. That's a shame, really. For now I think you are better off going to the likes of weekend markets to see what you find.

keane2097

Do people really buy GC Twilight Princess for €100? Must dig out my copy...

Myrddin

keane2097 wrote: »

Do people really buy GC Twilight Princess for €100? Must dig out my copy...

At that it's not a million miles off ebay prices, so for a premises with overheads etc, it's not too bad a price really (assuming it's in mint & complete condition).

Andrew76

Myrddin wrote: »

At that it's not a million miles off ebay prices, so for a premises with overheads etc, it's not too bad a price really (assuming it's in mint & complete condition).

:eek:

An almost complimentary post from EnterNow about The Rage?? :P

Myrddin

Andrew76 wrote: »

:eek:

An almost complimentary post from EnterNow about The Rage?? :P

Ha, I'd say fair play if a bricks & mortar store is pricing stock at ebay levels, relatively speaking. It's just when filthy, poorly kept stock is priced at mint condition ebay levels things start to break down. I'd like very much to say The Rage are competitive, but post #2 says it all really. Stuff like that should be €3-5 max all day long

Jack burton

I agree 100% with the filthy stock.

Got a few games there before that needed to be cleaned when I got them home. It's just a lack of respect for the customers imo. I havnt been there in a while though so I'm not sure if its still the same but they would sell way more stuff if every game was cleaned and put into a new case if needs be.

I run a shop and having all stock well kept and desirable looking really is a key point.

Retr0gamer

I keep saying they really need to adopt the same pricing structure as other retro game shops. Charge a premium on the common games that are going to sell to joe soaps looking for a small nostalgia fix or quirky hipster present. Then charge less than eBay prices for the rarer stuff to keep the hardcore customers happy (I'm guessing they don't pay a lot for the rare games and it should be passed on to customers). It's just not really worthwhile for collectors to visit unless they under price something or they get NTSC games which they usually sell cheap.

o1s1n

Jack burton wrote: »

I agree 100% with the filthy stock.

Got a few games there before that needed to be cleaned when I got them home. It's just a lack of respect for the customers imo. I havnt been there in a while though so I'm not sure if its still the same but they would sell way more stuff if every game was cleaned and put into a new case if needs be.

I run a shop and having all stock well kept and desirable looking really is a key point.

That really annoys me too. Your stock should be glistening and inviting. Not dust covered and sun bleached.

The comic shop in Stephens Green shopping centre has also started stocking older games. Mainly cart only Snes stuff at the minute. They've a pretty decent selection.

I know one of the guys working there and they were saying that they'd really like to branch out into games, so I shall be keeping a close eye on what comes in.

Jack burton

o1s1n wrote: »

That really annoys me too. Your stock should be glistening and inviting. Not dust covered and sun bleached.

The comic shop in Stephens Green shopping centre has also started stocking older games. Mainly cart only Snes stuff at the minute. They've a pretty decent selection.

I know one of the guys working there and they were saying that they'd really like to branch out into games, so I shall be keeping a close eye on what comes in.

I think the only way to really run a specialist shop well is to be really into it yourself. You get a hardcore gamer to work in a games shop and the enthusiasm will rub off on the customers ( obviously that's not the only factor )

For example I work in a butcher shop. We raise our own cattle and have our own abattoir and I really enjoy cooking. So when someone is asking we what to get for dinner I actually really enjoy telling them what meat to get and what way to cook it etc, and everyone who works there is like that. I think if we didn't give a **** about it the shop would close down.

That's why it annoys me to see people who work in shops who clearly just don't give a **** about the place or the product

CiDeRmAn

Back in the 90s Gamesworld was the same.
It was filled with staff who loved games and could give real solid advice to people searching for the best value for their money.
But it went the way of things and ended up staffed by people who were only familiar with the really big releases and no real love of the medium, making it a vacuous experience.

Linoud

Ah, finally got my refund there last night after messaging them AGAIN about it on facebook. Only took about two weeks sure.. Have to wait on it though to be processed back to my card from paypal so.. >_>

I feel what you guys mean about stores. If you want your customers to spend the money there, your stock should be regularly checked up on, cleaned and pristine, especially at those prices, and your employees should give off an aura that they have a real passion for the the product/trade they're trying to sell you.

CiDeRmAn

An accepted payment is a contract.
You are entitled to the goods for the agreed price.
They really don't have the right to withhold the goods because they mispriced the item, they can if you haven't paid, but once paid the deal is done.
They are just using the control they have of you taking physical possession of the goods go enforce an illegal act.

Linoud

Aye I get what you mean, just I CBA dragging it out of them. Too much hassle for something so small. If it was something worthwhile I probably would have gone through the hoops for it.

They did offer me a tenner off the price and free shipping in the end, but I dunno if I'll be arsed now anyway, would probably find it elsewhere for cheaper still. If I am that pushed I'll just get a digital copy from PSN for a tenner now that I got a replacement PS3.

Kenjataimu

CiDeRmAn wrote: »

An accepted payment is a contract.
You are entitled to the goods for the agreed price.
They really don't have the right to withhold the goods because they mispriced the item, they can if you haven't paid, but once paid the deal is done.
They are just using the control they have of you taking physical possession of the goods go enforce an illegal act.

An accepted payment does not mean they cant cancel.

Many a bargain has been found on bargain alerts, payment taken, then cancelled & refunded before dispatch.
Its usually covered in the t&c's.