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card and pin no

  • 09-12-2015 1:46pm
    #1
    youngrun
    Banned (with Prison Access) Posts: 1,477 ✭✭✭


    Hi I have a credit card and am ordering a new pin. But I am going abroad Friday so may not have it. Can I use my card ( EU /France ) to pay without a pin and what do i tell retailers/hotels etc . I have no other card available either...


Comments

  • #2
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    youngrun wrote: »
    Hi I have a credit card and am ordering a new pin. But I am going abroad Friday so may not have it. Can I use my card ( EU /France ) to pay without a pin and what do i tell retailers/hotels etc . I have no other card available either...
    Hi youngrun, 

    Thanks for your post.

    To use your credit card for contact-less payments, you will need to have first activated the card at point of sale with a chip and pin transaction. So you will need your pin to use your card abroad.

    Thanks

    Janette


  • #3
    youngrun
    Banned (with Prison Access) Posts: 1,477 ✭✭✭youngrun


    Bank of Ireland: Janet wrote: »
    youngrun wrote: »
    Hi I have a credit card and am ordering a new pin. But I am going abroad Friday so may not have it. Can I use my card ( EU /France ) to pay without a pin and what do i tell retailers/hotels etc . I have no other card available either...
    Hi youngrun, 

    Thanks for your post.

    To use your credit card for contact-less payments, you will need to have first activated the card at point of sale with a chip and pin transaction. So you will need your pin to use your card abroad.

    Thanks

    Janette
    Thanks Janette

    So the card cannot be used? Can a BOI branch issue me a pin on the spot if i go in to order one? 


  • #4
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi youngrun,

    Thanks for your reply.

    That's correct, you will need the PIN in order to use the card. It's not possible to issue a PIN to you in branch.
    If you need to request a new PIN, please call our Credit card team on 0818 251 251 and a representative can issue you a new PIN. Our representatives are available on this number 8am to 8pm Monday to Friday, 8am to 6pm on Saturdays and 10am to 5pm on Sundays.

    Thanks,
    Sarah


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