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DoubLe charged for reconnection

Stoly7 · 2015-12-02 00:29:59

Hi there, I recently bought an apartment that needed to be reconnected. I signed up to electric ireland when setting up for reconnection and I received my first bill today and appear to have been charged twice for reconnection, surely this must be a mistake. I cannot afford to pay this charge twice. Can some one please…

02-12-2015 12:29am

#1

Stoly7

Registered Users, Registered Users 2 Posts: 2 ✭

Join Date: December 2015

Posts: 0

Hi there, I recently bought an apartment that needed to be reconnected. I signed up to electric ireland when setting up for reconnection and I received my first bill today and appear to have been charged twice for reconnection, surely this must be a mistake. I cannot afford to pay this charge twice. Can some one please contact me on this issue Asap please.

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Comments

#2 02-12-2015 8:40am
EI: Aoife

Closed Accounts Posts: 572 ✭✭✭

Join Date: June 2014

Posts: 571
Hi Stoly7,

We are sorry to read this.

Can you please send us a private message with your account details? We require the following information to proceed:
your full name

your account number

the first line of your address

your contact number or date of birth

confirmation you are the account holder (a sentence stating this is sufficient)

Thanks,
Aoife

________

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