Ps4 not reading disks

reganreggie

Hi. My ps4 is reading some games fine but others it says the disk may be dirty (it's not) or upside down (its not). Is there anything I can do or is this fixable. As far as I know it's never taken a knock (kids). Please please help

MDwyer

i know this sounds silly but have you def given them a good clean with rubbing alcohol? have you any friends who you could try the discs in

reganreggie

Yeah it reads some but not others. Weirdly it seems to work better on its side

MDwyer

strange youd think if the ps was damaged it wouldnt read at all but even so you will probably have no choice but to get it looked at id assume its still under warranty is the ps4 even out a year

Skerries

MDwyer wrote: »

is the ps4 even out a year

2 years last month already, mad isn't it?

whiterebel

sugarman wrote: »

A warranty is only additional to your consumers rights, under EU law you are covered up to 6years for electrical goods.

Its not under EU law, its under the law in Ireland : Sale of Goods and supply of services Act 1980.

Arturo Bandini

I'm having the same issue. For me it's dual layered discs that are the problem. I've tried every method suggested online with no luck.