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Refund from eir

  • 25-11-2015 7:52pm
    #1
    leche solara
    Registered Users, Registered Users 2 Posts: 2,168 ✭✭✭


    I recently ceased as an eir mobile customer and received my final invoice dated 3 November.  It transpires I am due a refund of almost 8 euro.  If this had been an amount owing to eir it would have been taken from my bank account by now, but the refund I'm due has not been credited to my bank. Does the refund go automatically into my bank account, or is a cheque issued?


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    leche solara wrote: »
    I recently ceased as an eir mobile customer and received my final invoice dated 3 November.  It transpires I am due a refund of almost 8 euro.  If this had been an amount owing to eir it would have been taken from my bank account by now, but the refund I'm due has not been credited to my bank. Does the refund go automatically into my bank account, or is a cheque issued?
    [font=Times New Roman","serif]Hi there

    If you call Customer Care, they will process the refund for you.  This can only be done via call as personal bank details needs to be given.

    You can reach customer care on free phone 1800690000 or on 014115800[/font]

    Thanks
    Al


  • #3
    leche solara
    Registered Users, Registered Users 2 Posts: 2,168 ✭✭✭leche solara


    eir: Alan wrote: »
    leche solara wrote: »
    I recently ceased as an eir mobile customer and received my final invoice dated 3 November.  It transpires I am due a refund of almost 8 euro.  If this had been an amount owing to eir it would have been taken from my bank account by now, but the refund I'm due has not been credited to my bank. Does the refund go automatically into my bank account, or is a cheque issued?
    Hi there

    If you call Customer Care, they will process the refund for you.  This can only be done via call as personal bank details needs to be given.

    You can reach customer care on free phone 1800690000 or on 014115800

    Thanks
    Al
    Thanks Alan. Worked a treat. 


  • #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    leche solara wrote: »
    eir: Alan wrote: »
    leche solara wrote: »
    I recently ceased as an eir mobile customer and received my final invoice dated 3 November.  It transpires I am due a refund of almost 8 euro.  If this had been an amount owing to eir it would have been taken from my bank account by now, but the refund I'm due has not been credited to my bank. Does the refund go automatically into my bank account, or is a cheque issued?
    Hi there

    If you call Customer Care, they will process the refund for you.  This can only be done via call as personal bank details needs to be given.

    You can reach customer care on free phone 1800690000 or on 014115800

    Thanks
    Al
    Thanks Alan. Worked a treat. 
    No problem leche solara

    Thanks
    Al


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