Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

who to contact?

  • 04-11-2015 5:09pm
    #1
    njs030
    Closed Accounts Posts: 4,030 ✭✭✭


    Does anyone know who to contact to complain about social welface services?
    I am a carer, last week they didn't process my money for some strange reason about another department making a mistake, they refused to fix it and left me a full week waiting for payment. I'm now €70+ I'm debt because of this with dd's bouncing and other things!

    Secondly I've been calling disability allowance for over a week about my daughters payment but they literally never answer! To take the complete biscuit I called at 4.55, went through an automated press one, two etc service to end up at a message saying the phone line is only open from 9am-5.30pm! Closed 35mins early!!!
    If private sector employees acted like they they would be sacked within days!!

    Is there a complaints procedure?


Comments

  • #2
    bodhrandude
    Registered Users, Registered Users 2 Posts: 12,738 ✭✭✭✭bodhrandude


    Your best bet is to make an appointment with the the Citizens Advice people and get someone there onto the case. http://www.citizensadvice.ie/

    If you want to get into it, you got to get out of it. (Hawkwind 1982)



Advertisement