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Wifi problems

  • 23-10-2015 1:07pm
    #1
    northernpower
    Registered Users, Registered Users 2 Posts: 198 ✭✭


    Hi, I've been having a lot of problems with my wifi recently with the connection dropping frequently, while there may have been periods of disconnectivity before it has become almost hourly recently.

    The account is a number of years old, as is the modem. I was wondering if there was a cause for all the recent outage (last 3+ weeks) or if the hardware is due to be updated.

    Thanks


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    northernpower wrote: »
    Hi, I've been having a lot of problems with my wifi recently with the connection dropping frequently, while there may have been periods of disconnectivity before it has become almost hourly recently.

    The account is a number of years old, as is the modem. I was wondering if there was a cause for all the recent outage (last 3+ weeks) or if the hardware is due to be updated.

    Thanks
    Sorry to hear this northernpower

    It would be best to contact the technical support department in this case. They will be able to run a number of tests to identify and resolve the issue for you. Please contact them on 1890260260 or via WebChat at www.eir.ie/chatnow

    Thanks
    Al


  • #3
    northernpower
    Registered Users, Registered Users 2 Posts: 198 ✭✭northernpower


    eir: Alan wrote: »
    northernpower wrote: »
    Hi, I've been having a lot of problems with my wifi recently with the connection dropping frequently, while there may have been periods of disconnectivity before it has become almost hourly recently.

    The account is a number of years old, as is the modem. I was wondering if there was a cause for all the recent outage (last 3+ weeks) or if the hardware is due to be updated.

    Thanks
    Sorry to hear this northernpower

    It would be best to contact the technical support department in this case. They will be able to run a number of tests to identify and resolve the issue for you. Please contact them on 1890260260 or via WebChat at www.eir.ie/chatnow

    Thanks
    Al
    Thanks for the response


  • #4
    eir: Tony
    Closed Accounts Posts: 157 ✭✭eir: Tony


    northernpower wrote: »
    eir: Alan wrote: »
    northernpower wrote: »
    Hi, I've been having a lot of problems with my wifi recently with the connection dropping frequently, while there may have been periods of disconnectivity before it has become almost hourly recently.

    The account is a number of years old, as is the modem. I was wondering if there was a cause for all the recent outage (last 3+ weeks) or if the hardware is due to be updated.

    Thanks
    Sorry to hear this northernpower

    It would be best to contact the technical support department in this case. They will be able to run a number of tests to identify and resolve the issue for you. Please contact them on 1890260260 or via WebChat at www.eir.ie/chatnow

    Thanks
    Al
    Thanks for the response
    No problem northenpower, if not resolved just PM us with the fault ref no and we can follow up for you.
    Tony


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